Jansen Williams Email & Phone Number

JANSEN CHANDLER WILLIAMS Cell: (214)-326-5236Email: jansenwilliams82@gmail.comReferences (2022):CURRENT SUPERVIRORSJennifer fetmath (+1 (210) 369-1111Noel Isidro: (727)-287-8447 (Supervisor Of Project)Jesi Mclane: (469)-407-8592 (Project Lead TEKsystems)Megan Hudson: (210)-315-8827 (Coworker Accenture)Marcus Avina: (214)-856-9148 (Kitchen manager)Devon Clark: (469)-831-2326 ( Fire PitAccentureclaims data entry team May 2021 - current● Identifies the correct claim type while keying information on claims to ensure they are processed proficiently and correctly.● Tenured agent output with overachieving Production value.● Communicated with teammates and leads on a daily basis, highly proficient in Microsoft teams, office, outlook and excel.● Over achieves production numbers to ensure the daily limit is met and surpassed● Follows HIPAA guidelines and mandates to ensure security for each claim I receive and process.● Maintains the integrity of each claims security by ensuring each claim safe under each protocol learned from training, Texas Department Of State Health services May 2020 – June 2021 Contact Tracing (Call Center Job)(Salesforce and Twillio proficient)● Followed leads and called exposed individuals. Used Microsoft office proficient, typing speed is 70 words per minute, handled INBOUND and OUTBOUND calls for the state of Texas● Set up cases for everyone accumulated from call center leads and worked to follow up on their financial and health-based needs – until cleared by the state. ● Performed under HIPAA mandates to ensure maximum confidentiality of my patients and exposed contacts. ● Followed a premade script from the state to isolate and identify old/new exposures or patients.● Helped counsel individuals distraught about the ramifications of the pandemic and/or their exposure. ● Maintained a punctual login time and written record for each case proposed to me. ● Ensured all contacts are aware of their situation effectively immediately. ● Provided a breakdown of the process of testing while remaining professional and keeping the exposed contact at ease. ● Initiated CDC procedures and handled disgruntled contacts for a smooth transition to obtaining the information needed to slow down the spread of this virus.● Maintained confidentiality of position to keep from dealing with media exposure (news reports & media)

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  Missouri Southern State University

  Art/Art Studies, General