• Expert Business Consultant skilled with achieving operational efficiency using data analysis to recognize issues and develop processes and improvements that lead to cost savings. Exceptional planning and implementation capabilities; strong work ethic and communication skills. • Results driven health plan professional with combined technology and business process consultant experience.• Ability to lead teams and meet organizational goals in fast-paced, timeline driven environments.

Channel Strategy and Development

• Director of NCVA Relations• Board member, decision maker and implementer for all club activities: over $1 million annually• Maintain, develop and update website using Dreamweaver & FireZilla• Created, compile and manage all club paperwork: 250 members• Authored, coordinated and modify club policies and procedures handbook• Organized club tryouts, registration and parent meetings for over 400 athletes

• Taught business and computer classes for up to 40 students• Developed daily lesson plans, testing materials and assessed individual student needs to be successful• Led, mentored and coached students to help boost their confidence and competencies• Coordinated, communicated, and visited businesses to place internship students

• Taught computer classes for up to 20 adult education students• Taught corporate business personnel, Adult Education staff, ESL teachers and ESL students• Taught students Microsoft Office 2003 and 2007, QuickBooks, Publisher, Microsoft Windows, and Internet applications• Created course curriculum and materials to produce effective learning experiences• Provided administration and leadership in implementing and becoming the only certified MOS and MCAS testing center in the… Show more • Taught computer classes for up to 20 adult education students• Taught corporate business personnel, Adult Education staff, ESL teachers and ESL students• Taught students Microsoft Office 2003 and 2007, QuickBooks, Publisher, Microsoft Windows, and Internet applications• Created course curriculum and materials to produce effective learning experiences• Provided administration and leadership in implementing and becoming the only certified MOS and MCAS testing center in the Tri-Valley• Provided customized private business training• Developed daily lesson plans and testing materials and assessed individual student needs to be successful in class• Implemented various classroom management techniques for maintaining student attention, involvement and discipline• Led, mentored and coached students to help boost their confidence and competencies• Provided technical maintenance of two functional computer labs and entire school site computers Show less

• Supervised, hired, evaluated and counseled office staff• Designed and implemented office policies and procedures• Responsible for the timely placement of purchase orders and delivery of materials to meet customer order requirements and maintain stock inventory levels within approved guidelines• Wrote basic computer reports and maintained company computers• Created training presentations and presented at corporate computer seminars