Jan Smith Email & Phone Number

Toowoomba, Queensland, Australia

• Proactively solicited new business and acquired new customers across the designated territory (Clients included: AGRANA Fruit, Scarecrow Foods, Pixie Ice Cream, Breeze Balm, Trisco Foods, Sanitarium Foods, Back of.
• Generated new business and referrals through networking efforts; maintained major customer relationships through the provision of a high level of service and followed-up on customer satisfaction - ensured satisfaction.
• Key member of product development team – provided ongoing advice and support for the development of new food/beverage flavours and market trends.
• Performed regular sales forecasting and competitive analyses to determine performance and service levels; and identified the need for any modifications and/or improvements.
• Developed opportunities and innovative strategies to maximise growth and profitability through solutions selling and value adding.
• Constantly reviewed the set territory to achieve optimum results; and managed, developed and monitored strategies to ensure continuous improvements.

Carrum Downs, Melbourne, Victoria

• Maintained regular contact with clients within an assigned territory; and achieved successful outcomes in expanding, developing and increasing the client base (Clients included: Nestle, Diageo, Flavour Makers and.
• Maintained a prospective customer support list for use as sales leads based on referrals and cold calling – grew customer base by 10% per annum and consistently achieved performance indicators (KPI’s).
• Generated new business and referrals through networking efforts; maintained major customers relationships through the provision of a high quality service and followed-up on customer satisfaction - ensured satisfaction.
• Performed monthly forecasting of sales budgets and competitive analyses to determine product performance levels and the need for any product improvements (ie. introduced new flavours and value adding).
• Managed, developed and monitored corporate growth strategies to ensure continuous quality improvements and provided optimum solutions.
• Fostered positive relationships and worked collaboratively with cross-functional teams including technical, procurement and manufacturing.

Certificate In Marketing

Year 10