Zhansaya Badagulova Email and Phone Number

• Develop and implement recruitment strategies to attract top talent for retail positions.• Manage the end-to-end recruitment process, including job postings, candidate screening, and interviewing.• Conduct bulk hiring of up to 20 positions per month, ensuring timely and efficient staffing.• Develop and enforce HR policies and procedures in compliance with labor laws.• Communicate with three different departments, manage 60 employees, and conduct 1-on-1 feedback sessions.• Administer compensation and benefits programs, including payroll processing and benefits enrollment, and prepare performance reviews.

• Source candidates using a variety of search methods to build a robust candidate pipeline• Screen candidates by reviewing resumes and job applications, and performing phone screenings•Develop job postings, job descriptions, and position requirements•Perform reference checks as need•Facilitate the offer process by extending the offer and negotiationg employment terms

Provide ESL lessons for Careerist employees.

• Developed content for eLearning course presentations to be posted on company database and website.• Coordinated and distributed e-mail marketing campaigns, brochures and website content.• Updated and managed e-mail contacts lists for over 10,000 contacts.• Prepared program materials, procured supplies, arranged equipment and travel.• Supported faculty by maintaining course files, managing evaluations, grading quizzes, recording course hours and grades.• Developed and maintained relational database of courses, faculty, students, and locations.• Maintained written and telephone communications regarding inquiries, registrations, payments, and transcripts.• Developed and coordinated projects as Summer Camp, eLearning, and ‘Speaking Club at Café’.• Oversaw and promoted employee relations.• Analyzed and reviewed employees to find areas for employee retention improvement, promoting employee benefit programs.

• Determined the risks that have negative impacts on Company’s Operations Statements and set the control points to minimize them.• Periodically prepared education reports from the results and present it to the board of directors with my suggestions and feedback for corrective actions.• Prepared Risk Analyze Reports and Yearly Progress Report of Education Department etc.• Assisted management in understanding various risks, errors in accounts and implemented software that helped to increase work efficiency.• Controlled the accuracy, reliability, and timing of the education reports prepared by the company for the partner companies.• Analyzed potential lesson content and identified how to transform into teaching resource.• Identified linguistic goals.• Developed instructional tasks as basis for the lesson, learning material.• Interactived teaching materials: web based learning materials, computer assisted instruction.• Created materials refer to textbooks and other specially developed instructional resources.

High School English Teacher, part-time (768 teaching hours)• Independently developed 32 weekly lesson plans that engaged, developed, and molded students.• Provided one-on-one assistance to students after class (Grade 9).• Organized and coordinated School Events, prepare materials, invite speakers and prepare reports.• Wrote student reviews each trimester to help identify their strengths and advised how to build on areas that needed improvement.• Developed management techniques to motivate students and promote proper social interactions.• Mediated issues between students and fostered a cooperative and cohesive classroom that reached its learning objectives.• Skillfully balanced the expectations of parents, students, and management to accommodate the desires of all parties.

• Created a lesson plan for each weekly lecture.• Provided one-on-one assistance to students after class.• Motivated students to increase their passion for learning English.• Set the topics for each class and guided the students to practice effectively.• Developed and supervised tests and quizzes to be completed by students.• Encouraged student participation in the classroom.• Directed students to create their own practice dialogues by using the language materials that we introduced in the classroom.

• Arranged travel for business and vacation customers.• Determined customers' needs and preferences, such as schedules and costs.• Planned and arrange tour packages, excursions, and day trips.• Found fare and schedule information.• Calculate total travel costs.• Booked reservations for travel, hotels, rental cars, and special events, such as tours and excursions.• Described trips to clients and give details on required documents.• Assisted customers with local weather conditions, customs, and attractions.• Made alternative booking arrangements if changes arise before or during the trip.

• Gain experience about working with databases, online employment forums, social media, etc.• Gain experience about conducting interviews and sorting through applicants to fill open positions.• Gain experience about assessing applicants' knowledge, skills, and experience to best suit open positions.

• Gained experience about Developing, managing and organizing Enactus events in KazNU Almaty.• Gained experience about collecting data about projects and teams and activities reporting.• Other duties and projects as assigned.