Andy Janssens

Andy Janssens Email and Phone Number

Process Manager @ Egov Select
Brussels, BE
Andy Janssens's Location
Brussels Metropolitan Area, Belgium
Andy Janssens's Contact Details

Andy Janssens personal email

n/a
About Andy Janssens

Andy Janssens is a Process Manager at Egov Select. He possess expertise in itil, data center, testing, change management, crm and 16 more skills. He is proficient in Dutch, French, English and German. Colleagues describe him as "I appreciated Andy's ability to reduce the team's workload. He easily adapted himself and contributed greatly in streamlining our processes." and "I worked with Andy on a web development project in 2007 - I found him to be conscientious and hard working with a great ability to think through the problems presented to him and produce effective solutions."

Andy Janssens's Current Company Details
Egov Select

Egov Select

View
Process Manager
Brussels, BE
Website:
egovselect.be
Employees:
322
Andy Janssens Work Experience Details
  • Egov Select
    Process Manager
    Egov Select
    Brussels, Be
    View
  • Ing Belgium
    Business Control Specialist – Change Management
    Ing Belgium Feb 2022 - Present
    Brussels, Brussels Region, Belgium
    View
  • Ing Belgium
    Specialist Itil Manager - Change Management
    Ing Belgium Feb 2020 - Feb 2022
    Brussels, Brussels Region, Belgium
    View
  • Ing Belgium
    Product Owner Production Management
    Ing Belgium Feb 2019 - Feb 2022
    View
  • Ing Belgium
    Advisory Process Manager - Infra Change Manager
    Ing Belgium Feb 2018 - Feb 2020
    Brussels Area, Belgium
    Day to day:- Same as Process Manager - Change Manager- Represent Infrastructure in meetings with other Stakeholders (Run Control Board, Monthly Change Managers Guild meeting, ... )- Setting up reports in ITSM (Service NOW) for analysis, trends, ... and take the necessary actions based on the outcome- Coaching team members with the possibilities of Service Now- As Agile got introduced in Infrastructure since January 2018, we are now coaching the squads on maturing the Change Process to end up in a full agile structure.Additional:- Maintaining the Standard Model- Maintaining the team's SharePoint- Maintaining the Algosec Approval Process- Started with a project to align the change process of ING BE with ING NL and ISP so that it becomes a cross border agile model.
    View
  • Ing Belgium
    Process Manager - Infra Change Manager
    Ing Belgium Mar 2015 - Jan 2018
    Brussels Area, Belgium
    Day to day:- Same as Change Deployment Coordinator- Making sure that changes are aligned with the Minimum Acceptance Criteria set within the organization (not only for Infra)- Providing final approval/denial for all Infrastructure Changes, not only for low risk ones. - Review and closure of changes, making sure that a valid PIR is provided in case of issues- Attending multiple CAB meetingsAdditional:- Maintaining the Standard Model process- Administration of the SharePoint of our team- Fine-tuning the Algosec approval process - Refining the Infrastructure Process for changes towards the Agile Model that started on January 2018.
    View
  • Ing Belgium
    Process Manager - Infra Change Deployment Coordinator
    Ing Belgium Sep 2013 - Feb 2015
    Brussels Area, Belgium
    Day to day:- First analysis of new changes related with Infrastructure- Resource allocation and scheduling with technical teams who has to implement the change. - Approval of Low Risk Changes during a daily meeting with the team.Additional:- Setting up and maintaining the Standard Model Process: Verification of low risk change candidates that can become standardized. - Administrator of the SharePoint of our team
    View
  • Ing Belgium
    Operational System Support
    Ing Belgium Jun 2008 - Aug 2013
    Performing Service & Incident Management on multiple platforms within the company. Wintel, Unix, Network, Swift, ...
    View
  • Ing Service Polska
    Process Manager - Infra Change Manager
    Ing Service Polska Sep 2015 - Oct 2015
    Katowice, Silesian District, Poland
    I've received the opportunity to go to ISP for an exchange project to improve the communications between the teams on both sides (ING BE and ISP) and to see how things were handled over there. It was a splendid experience, which certainly has learned me a lot of personal skills of working abroad.
  • Fortis
    Jr Capacity Manager
    Fortis Nov 2007 - Apr 2008
    Maintained the Capacity of the Data Centers of Fortis (now BNB Paribas-Fortis). Taking care of aspects like floorspace, cooling and electricity. Some do also know this function as "Physical Management". Due to the Credit Crisis in the US and the problems with ABN Amro, Fortis decided to put recruitments on hold, so my temporary contract wasn't renewed.
    View
  • Shirtsdotnet
    Web Developer
    Shirtsdotnet Aug 2007 - Oct 2007
    Perfectioned and finalised an application for their client Marks & Spencer to sell custom made shirts.
  • Prosite
    Web Developer
    Prosite Jul 2007 - Aug 2007
    Added reservation-module for reserving the VIP-lounge of Soccerclub at the site of KVK-TienenAdded mailinglist-module and Flickr-API for the site of one of Belgiums largest city-festivals Suikerrock
  • Fortis
    Jr Process Manager
    Fortis Nov 2004 - Oct 2006
    Swift User ManagementAS400 User ManagementIncident Documentation + ReportingChange ReportingAvailability Documentation + ReportingIntranet Publisher
    View

Andy Janssens Skills

Itil Data Center Testing Change Management Crm .net It Service Management Service Management Software Documentation Incident Management Process Management It Management Ict Business Analysis Service Delivery Business Process Requirements Analysis Java Sql Sharepoint Information Technology

Andy Janssens Education Details

Frequently Asked Questions about Andy Janssens

What company does Andy Janssens work for?

Andy Janssens works for Egov Select

What is Andy Janssens's role at the current company?

Andy Janssens's current role is Process Manager.

What is Andy Janssens's email address?

Andy Janssens's email address is an****@****enet.be

What schools did Andy Janssens attend?

Andy Janssens attended Katholieke Hogeschool Mechelen, Vdab Competence Center, Sint Gertrudisinstituut Landen.

What are some of Andy Janssens's interests?

Andy Janssens has interest in Children, Net Development, Dining, Travelling, Dancing, Cycling, Hiking, Papercraft.

What skills is Andy Janssens known for?

Andy Janssens has skills like Itil, Data Center, Testing, Change Management, Crm, .net, It Service Management, Service Management, Software Documentation, Incident Management, Process Management, It Management.

Who are Andy Janssens's colleagues?

Andy Janssens's colleagues are Lisette Mazure, Marvin Merli, Alexis D., Bart Dedeurwaerder, Bobette De Vries, Paul Clauwaert, Nicolas Blanchart.

Not the Andy Janssens you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.