Jan Takács Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur City, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

bolttech is one of the world’s most successful insurtechs. Its award-winning technology and innovation continuously push the boundaries of the insurance industry, and its digital products and platforms enable the quoting of over US$50 billion in premiums annually. At the company, I serve as a product design and research director, leading a global multi-disciplinary team.Key highlights:- Established a global product design and research practice across the US, EU, and Asia that covers the needs of 35+ markets, serves over 8.3 million customers, and directly contributes to the company's top and bottom lines- Contributed in a leadership role to two record-breaking investor fundraisings totalling over $400M- Created a visual communication strategy that contributed to expanding the business's clientele to over 700 distribution partners worldwide- Continuous contributions to customer growth and client signings such as Samsung, Stellantis, LGU+, Allianz, USAA, Orange and many others- Contributions to winning 40+ industry and innovation awards, including ‘Insurtech of the Year’, ‘5-star Insurance Innovator’, ‘AI Initiative of the Year’ or ‘Fastest Growing Insurtech’- Achieving 90%+ annual employee retention rates of (my) team- Achieving industry-beating double-digit conversion rates for critical customer journeys

Singapore

NewCampus is a modern business school providing universal access to business education for non-traditional leaders.I sit on the advisory board and the Dean’s Council, helping the team bridge the gap between management theory and practice by co-creating a curriculum and learning journeys for Southeast Asia’s emerging leadership talents. In addition, I regularly advise and mentor startup founders on product and customer growth, design, research, and innovation through a foundation with Animoca.

Greater Seattle Area

The mission is to advance the practice of design leadership by fostering a community where the world’s best can learn from one another.

Kuala Lumpur, Malaysia

At Accenture, I led and inspired multi-disciplinary teams responsible for delivering digital products and services for some of the world’s leading companies. As a member of the leadership team, I played a crucial role in growing the regional business and expanding existing client relationships. Additionally, I provided coaching, feedback, performance assessments, and career guidance to individuals and teams, and represented the company at various events, workshops, and public speaking engagements.Key projects:Tech Company, Fortune 100Role: Principal user experience designer and manager.- Reduced the impact of worldwide lockdowns on customer experience quality- Reduced operating business costs- Increased employee experience metrics- Introduction of new out-of-the-box strategies for workforce planningOil & Gas, Fortune 500Role: Design director—led a team of 15+ researchers, interaction and visual designers. - Enablement of a data-driven culture and employee mindset- Improved employees’ efficiency & experience - Increased revenue across the entire oil value chain- Reduction of design & development costs- Dramatically reduced time-to-market of digital productsThe largest bank in IndonesiaRole: User experience design manager and team lead.- Dramatically improved employee & customer experience- NPS & CSAT score improvements- Increased employee job satisfaction- Decreased business operating costsTech, Fortune 500Role: Design & Innovation Director- Decrease of time employees needed to dedicate to mundane tasks on projects- Enablement of quick innovations led to an increase in value delivered across initiatives- Increased employee experience and time-efficiency- Extensive design system cut down time-to-market of digital products by 80%

Kuala Lumpur, Malaysia

- Prepared UX strategy & designed UI solutions for new e-commerce web & mobile platform serving 350 000+ users in 6 countries each month.- Executed heuristic evaluations, experience benchmarking as well as data and customer research campaigns as part of the new UX vision for the company.

Us, Europe & Asia

Founded design studio Mersade with a focus on delivering clean, modern and intuitive user experience solutions for web and mobile and design consultancy services. The studio produced and designed more than 30 digital products for various international clients across US, Europe & Asia.Key Projects:Healthcare Startup, India & SingaporeRole: User experience design manager & service designer- Led a team of designers and developers to design web and mobile platforms for one of the biggest healthcare providers & coordinators in India.- Overwhelmingly positive reception of the service with 91% per cent of users rating the usability “excellent”.- 67% of users became long-term customers.- Solution simplified business operation complexity significantly.Technology & Security Company, Malaysia & Singapore- Designed UI for management of the biggest theme park in Malaysia. - Designed UX & UI for transportation system (both public & office use) in the Kuala Lumpur metropolitan area (LRT & MRT). - Created branding, visual strategy & various UX & UI solutions which significantly contributed to immense growth (over 300%) of the company.A prominent fashion e-commerce company, EURole: Principal user experience designer and manager (web & mobile platforms).- A decrease of bounce rates across the platform - Increase of conversion rates - New revenue streams through innovative thinking to open the platform to freelance fashion designers - Increased brand engagement and awarenessHealthTech, Startup, South KoreaRole: Principal user experience designer (mobile platforms).- A majority of users positively rated the app’s experience- A tangible impact on peoples’ well-being and sleep quality as per reviews- Apps rated highly for its innovative tracking of sleep metrics and utilization of its hardware component (sleeping mask)

District Brno-City, Czech Republic

Key Projects:CrewDates, Cambridge & Oxford University, UK- Designed UI & responsive website for social network CrewDates.Silesian Bakery, Czech Republic- Together with a colleague created branding & marketing strategy which, after implementation, increased sales by 23%.Key Skills: UI Design, Webdesign, Wireframing, Research

District Opava, Czech Republic

- Together with a colleague we ran a startup with revenues over 40k USD/year during high school.- Designed a website for one of the biggest skateboarding e-commerce stores in Silesian region.- Won a pitching competition with our startup in Opava, Czech Republic.Key Skills: Webdesign, Branding, Marketing Strategies, Pitching

Master'S Degree, Economics & Business Administration

Bachelor'S Degree, Economics, Management

Activities and Societies: Business Club, Brno Internet Marketing Certification New Media Course Entrepreneurs Course