Lead the Client Services department to ensure that Funday deliveries strategic, creative and effective work. Responsible for team performance and quality of customer experience.

• Lead strategy and oversee execution of campaigns, site builds and other initiatives over multiple channels• Responsible for relationship health and growth of accounts by ensuring that clients are happy with Evans Hunt’s overall delivery and quality of work• Guide teams of account/program managers, creative teams, development teams, etc to ensure the successful delivery of projects • Comfortable in digital media disciplines including online marketing programs, e-mail, and working with media buys for best impact• Act as a strategic partner for clients to provide strategies for marketing programs, objective-based campaigns, continuous growth, and process improvement• Able to roll with the punches and deal productively with change, disruptions, or unexpected problems• Client Partner team lead; provide oversight and support for Client Partner team• Part of the Evans Hunt Leadership team• Member of the Diversity, Equity and Inclusion team

- Responsible for the success of various projects including web site builds and campaigns- Worked closely with creative and development teams to keep projects on time and on budget- Supported clients in building out annual web growth and marketing plans

Responsible for account and project management for all clients, with a focus on B2B• Established the account management role in the company• Created and managed an outsourced interactive team all web projects• Developed marketing recommendations and account plans for key clients

Provide account management and project management services for marketing projects, working with a network of exceptional contractors.

Worked independently with a virtual team of contractors on one of the company’s two largest accounts• Primary project manager for Accenture projects; managed over $480K in revenue per year • Managed online projects through a team of six to eight remotely-based contractors• Scoped project requirements, developed project budgets, and managed client relationships • Product manager for internal concept sharing tool “DSeeIt”

Created a successful new department focused on delivering marketing solutions to mid-sized clients. Performed a dual role as an Account Manager / Project Manager for clients under $50K and for project-based activities. • Managed $500K worth of revenue per year • Responsible for new business development and project negotiation(focused on projects under $50K, based on warm leads)• Managed a core team of three people and coordinated the activities of up to ten other individuals at any given time to bring a project to completion• Recommended and implemented solutions for clients including brand development, traditional advertising projects, marketing planning, print collateral, and online solutions • Part of the “Client Services Leadership Team”

• Managed brand positioning, communications / public relations, and marketing activities for all properties while serving as a part of the Executive team• Managed a four person Sales & Marketing operating in three cities locations • Concurrently developed and managed annual Sales & Marketing plans and Resort launch plans for six resorts / vacation rental properties • Created and standardized all communications material for multiple projects • Set and managed annual sales and marketing budgets for all properties ($400K in annual budgets) • Implemented new services and tools to better serve our properties and other managers

My first position after returning to Canada - coordinated projects and supporting activities to market Alberta as a tourism destination • Helped coordinate in-market programs with TAI's two overseas representatives and the Canadian Tourism Commission• Planned, organized and guided familiarization tours for overseas travel wholesalers to showcase Alberta tourism products• Participated and presented marketing program information to local operators as a part of annual road shows• Acted as liaison between Alberta private sector and overseas travel tourism industry• Monitored budgets, deadlines, and delivery on marketing objectives for Japan, Australia and SE Asia• Responsible for documentation to fulfill contract obligations to Alberta Economic Development

Created a new department to address regional and international sales and marketing• Managed market positioning, website development, sales collateral, public relations, and advertising activities to create an effective and concentrated marketing effort• Assisted in developing annual rates, revenue targets and budgets (together with senior management)• Wrote and implemented Business and Marketing Plans for both properties• Initiated and organized individual media visits• Developed sales team strategies to clarify targets and to improve performance• Created all written collateral and sales letter templates for both properties• Worked closely with tourism boards to represent the State and both properties• Participated in international trade shows and sales missions to promote the properties and the State (Singapore, Brunei, Germany, Australia)

Moved from Calgary to the jungles of Borneo to fulfill the Marketing and HR needs of a 188 room, 88-staff jungle resort. • Responsible for resort marketing efforts and organizational communications• Acted as the liaison for city-based sales team, dealing with travel agents, coordinating functions and events at the Resort• Coordinated PR and external communications for both properties, leading to consistency in message and increased regional awareness• Managed large events to ensure guest satisfaction and repeat bookings (including the resort's largest single group ever - Unilever incentive program)• Assisted in lobbying local government for improved air-access to destination• Partnered with US-based company Vision Aire's team to package and promote improved air access • Responsible for staffing decisions, hiring, organizing training, reviews, and discipline• Helped Department Heads understand basic business processes and standards (e.g. P&L)

One of several managers overseeing what was at the time the city’s largest and busiest multiplex with over 80 staff• Took the lead for HR needs (evaluating hiring needs, staff reviews, dismissals)• Acting General Manager during our GM's 3-month absence • Able retain sanity while training and managing teens and casual labour• Weekly scheduling• Inventory management and ordering