Janus Lawrence M A
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Janus Lawrence M A Email & Phone Number

Advisor, Business Operations at Dell Technologies
Location: Bengaluru, Karnataka, India 4 work roles 2 schools
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Current company
Dell Technologies
Role
Advisor, Business Operations
Location
Bengaluru, Karnataka, India
Company size
270292 employees

Who is Janus Lawrence M A? Overview

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Janus Lawrence M A is listed as Advisor, Business Operations at Dell Technologies, a company with 270292 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Janus Lawrence M A.

Janus Lawrence M A previously worked as Advisor, Business Operations at Dell Technologies at Dell Technologies and Product Management Senior Analyst at Dell Technologies. Janus Lawrence M A holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Cochin University Of Science And Technology.

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Dell Technologies

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About Janus Lawrence M A

Engineering professional with nearly 11 years of work experience out of which I have spend more than 8 years with Dell Technologies. Over the past 4+ years, I have been working as a Product Management Analyst managing the Operations for the Dell Channel Service Cards enabling Channel Partners to upsell warranties frictionless. Skilled in Service Delivery, Technical Support, and Customer Relationship Management (CRM). Strong business development professional with a Bachelor's degree focused in Electronics & Communication Engineering from Cochin University of Science & Technology.I'm a Keralite by birth but I started chanting "Nammuru Bengaluru" since 2012. From being a single child of my parents, took over the title of Husband since December 2017 and graduated to a happy Dad in August 2021.My package comes as an enthusiast with a great sense of humor and a movie lover who travels to eat the favorite food.

Current workplace

Janus Lawrence M A's current company

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Dell Technologies
Dell Technologies
Advisor, Business Operations
round rock, texas, united states
Website
delltechnologies.com
Employees
270292
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4 roles

Janus Lawrence M A work experience

A career timeline built from the work history available for this profile.

Advisor, Business Operations At Dell Technologies

Current
Dell Technologies

Bengaluru, Karnataka, India

Mar 2024 - Present

Product Management Senior Analyst

Dell Technologies

Bengaluru, Karnataka, India

* Enable and deliver Services Standard Price list related activities for Channel Distributors across EMEA Region.* Track & Measure frictionless orders of Disti E2E Automation and Reporting.* Data Acquisition and Analysis of Order Failures for Identifying the Failure Reasons.* Publication of Reports and help share the feedback with the respective Partners.

May 2018 - Apr 2024

Senior Technical Support Specialist

Dell Technologies

Bengaluru, Karnataka, India

* Handled escalated technical & non-technical (Legal / Executive Escalations) support calls for Dell Client & Enterprise systems.* Maintained Service Level Agreement standards for helpdesk response, restoration, and resolution metrics especially on P1 incidents which needs critical attention.* Ensured E2E follow up on escalations and work to improve the.

Jan 2015 - Apr 2018

Technical Support Professional

Aditya Birla Minacs World Wide Ltd

Bengaluru, Karnataka, India

* Guided users through step-by-step solutions following pre-determined scripts and technical troubleshooting procedures.* Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.* Maintained detailed records of daily interactions with customers with contact details, fulfilment action, and processing.

Oct 2012 - Dec 2014
Team & coworkers

Colleagues at Dell Technologies

Other employees you can reach at delltechnologies.com. View company contacts for 270292 employees →

MH Mandy Hutton Mandy Hutton Colleague at Dell Technologies Corpus Christi, Texas, United States, United States View → FA Fernando Arias Ruiz De Somavía Fernando Arias Ruiz De Somavía Colleague at Dell Technologies Greater Madrid Metropolitan Area, Spain View → RS Rimjhim Singh Rimjhim Singh Colleague at Dell Technologies India, India View → AK Arnab Kumar Das Arnab Kumar Das Colleague at Dell Technologies Bengaluru, Karnataka, India, India View → JQ Jessica Quintero Jessica Quintero Colleague at Dell Technologies Richmond Hill, Ontario, Canada, Canada View → EW Eric West Eric West Colleague at Dell Technologies Suffolk County, Massachusetts, United States, United States View → RR Rajeshwari Raji Rajeshwari Raji Colleague at Dell Technologies Bengaluru, Karnataka, India, India View → ZM Zachary Mcallister Zachary Mcallister Colleague at Dell Technologies Mount Clemens, Michigan, United States, United States View → VS Vladimir Selivanov Vladimir Selivanov Colleague at Dell Technologies St Petersburg, St Petersburg City, Russia, Russian Federation View → AR Adriniva Raha Adriniva Raha Colleague at Dell Technologies Hyderabad, Telangana, India, India View →
2 education records

Janus Lawrence M A education

FAQ

Frequently asked questions about Janus Lawrence M A

Quick answers generated from the profile data available on this page.

What company does Janus Lawrence M A work for?

Janus Lawrence M A works for Dell Technologies.

What is Janus Lawrence M A's role at Dell Technologies?

Janus Lawrence M A is listed as Advisor, Business Operations at Dell Technologies.

Where is Janus Lawrence M A based?

Janus Lawrence M A is based in Bengaluru, Karnataka, India while working with Dell Technologies.

What companies has Janus Lawrence M A worked for?

Janus Lawrence M A has worked for Dell Technologies and Aditya Birla Minacs World Wide Ltd.

Who are Janus Lawrence M A's colleagues at Dell Technologies?

Janus Lawrence M A's colleagues at Dell Technologies include Mandy Hutton, Fernando Arias Ruiz De Somavía, Rimjhim Singh, Arnab Kumar Das, and Jessica Quintero.

How can I contact Janus Lawrence M A?

You can use AeroLeads to view verified contact signals for Janus Lawrence M A at Dell Technologies, including work email, phone, and LinkedIn data when available.

What schools did Janus Lawrence M A attend?

Janus Lawrence M A holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Cochin University Of Science And Technology.

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