Janus Lawrence M A Email & Phone Number
Who is Janus Lawrence M A? Overview
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Janus Lawrence M A is listed as Advisor, Business Operations at Dell Technologies, a company with 270292 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Janus Lawrence M A.
Janus Lawrence M A previously worked as Advisor, Business Operations at Dell Technologies at Dell Technologies and Product Management Senior Analyst at Dell Technologies. Janus Lawrence M A holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Cochin University Of Science And Technology.
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About Janus Lawrence M A
Engineering professional with nearly 11 years of work experience out of which I have spend more than 8 years with Dell Technologies. Over the past 4+ years, I have been working as a Product Management Analyst managing the Operations for the Dell Channel Service Cards enabling Channel Partners to upsell warranties frictionless. Skilled in Service Delivery, Technical Support, and Customer Relationship Management (CRM). Strong business development professional with a Bachelor's degree focused in Electronics & Communication Engineering from Cochin University of Science & Technology.I'm a Keralite by birth but I started chanting "Nammuru Bengaluru" since 2012. From being a single child of my parents, took over the title of Husband since December 2017 and graduated to a happy Dad in August 2021.My package comes as an enthusiast with a great sense of humor and a movie lover who travels to eat the favorite food.
Janus Lawrence M A's current company
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Janus Lawrence M A work experience
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Product Management Senior Analyst
* Enable and deliver Services Standard Price list related activities for Channel Distributors across EMEA Region.* Track & Measure frictionless orders of Disti E2E Automation and Reporting.* Data Acquisition and Analysis of Order Failures for Identifying the Failure Reasons.* Publication of Reports and help share the feedback with the respective Partners.
Senior Technical Support Specialist
* Handled escalated technical & non-technical (Legal / Executive Escalations) support calls for Dell Client & Enterprise systems.* Maintained Service Level Agreement standards for helpdesk response, restoration, and resolution metrics especially on P1 incidents which needs critical attention.* Ensured E2E follow up on escalations and work to improve the.
Technical Support Professional
* Guided users through step-by-step solutions following pre-determined scripts and technical troubleshooting procedures.* Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.* Maintained detailed records of daily interactions with customers with contact details, fulfilment action, and processing.
Colleagues at Dell Technologies
Other employees you can reach at delltechnologies.com. View company contacts for 270292 employees →
Mandy Hutton
Colleague at Dell Technologies
Corpus Christi, Texas, United States, United States
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Fernando Arias Ruiz De Somavía
Colleague at Dell Technologies
Greater Madrid Metropolitan Area, Spain
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Rimjhim Singh
Colleague at Dell Technologies
India, India
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Arnab Kumar Das
Colleague at Dell Technologies
Bengaluru, Karnataka, India, India
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JQ
Jessica Quintero
Colleague at Dell Technologies
Richmond Hill, Ontario, Canada, Canada
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Eric West
Colleague at Dell Technologies
Suffolk County, Massachusetts, United States, United States
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RR
Rajeshwari Raji
Colleague at Dell Technologies
Bengaluru, Karnataka, India, India
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ZM
Zachary Mcallister
Colleague at Dell Technologies
Mount Clemens, Michigan, United States, United States
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VS
Vladimir Selivanov
Colleague at Dell Technologies
St Petersburg, St Petersburg City, Russia, Russian Federation
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Adriniva Raha
Colleague at Dell Technologies
Hyderabad, Telangana, India, India
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Janus Lawrence M A education
Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering
Pre Degree, Computer Science
Frequently asked questions about Janus Lawrence M A
Quick answers generated from the profile data available on this page.
What company does Janus Lawrence M A work for?
Janus Lawrence M A works for Dell Technologies.
What is Janus Lawrence M A's role at Dell Technologies?
Janus Lawrence M A is listed as Advisor, Business Operations at Dell Technologies.
Where is Janus Lawrence M A based?
Janus Lawrence M A is based in Bengaluru, Karnataka, India while working with Dell Technologies.
What companies has Janus Lawrence M A worked for?
Janus Lawrence M A has worked for Dell Technologies and Aditya Birla Minacs World Wide Ltd.
Who are Janus Lawrence M A's colleagues at Dell Technologies?
Janus Lawrence M A's colleagues at Dell Technologies include Mandy Hutton, Fernando Arias Ruiz De Somavía, Rimjhim Singh, Arnab Kumar Das, and Jessica Quintero.
How can I contact Janus Lawrence M A?
You can use AeroLeads to view verified contact signals for Janus Lawrence M A at Dell Technologies, including work email, phone, and LinkedIn data when available.
What schools did Janus Lawrence M A attend?
Janus Lawrence M A holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Cochin University Of Science And Technology.
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