Jan Van Belle Email & Phone Number

As a member of the Global Technical Support team, I support the various CrossKnowledge applications and services:- 2nd line technical support for CrossKnowledge Learning Suite (LMS)- 1st line technical support for Elucidat (e-learning authoring tool)- Troubleshooting custom e-learning content (AICC, SCORM, xAPI)- Incident management and prioritisation- Escalation management- Internal knowledge management (tutorials, knowledge base)- Release testing- Onboarding and coaching of new colleagues

Brussels

- Implementation of CrossKnowledge Learning Suite and Mohive (needs analysis, solution design, configuration, training and coaching)- Functional and technical support

Brussels Area, Belgium

Design, development and implementation of learning solutions (classroom, blended, e-learning)

Brussels Area, Belgium

Training, coaching and consultancy on Information Worker Technology (Microsoft Office SharePoint, Microsoft Office System)

Consultancy on e-learning in the broadest sense: content development, course architecture, LMS implementation, content management, coaching...

Brussels

End-user training in various software applications (Microsoft Office, Lotus Notes, GroupWise, various operating systems...)Classroom network administration (server maintenance, automatic classroom installation...)Distance Learning consultancy: research, administration, demonstration and implementation of a Distance Learning system

Brussels

IT Helpdesk Troubleshooting of hardware and software issuesEnd-user training in: Microsoft Office; Internet Introduction, Computer basics… (with development of course material)Development and administration of training schedule

Brussels, Brussels Region, Belgium

End-user training in: Microsoft Office, various Operating Systems, Internet, Lotus Notes.Company network administration

Gent Area, Belgium

Teacher Latin in various secondary schools.