Janvi Kumar Email & Phone Number

• Singlehandedly ran four volunteer sessions per week for up to 70 people
• Maintained strong personal relationships with corporate sponsors and regional volunteer leads, resulting in proven client retention and increase in bookings

• Maintained Instagram, Facebook and LinkedIn accounts incl. copy, graphic design and engagement
• Created and implemented new social media strategy plan incl. evaluation tactics
• Interviewed for Australian news segments on multiple occasions

New Hampshire, United States

• Uplifted and supported 48 14/15-year-old girls through their summer camp experience
• Built strong connections with campers, trusted to advocate for their needs on their behalf
• Commended for consistently taking initiative, asking for help when required and constructively providing feedback

• Shared personal mental health journey to groups of high school/university students of 10-170
• Volunteered for extra opportunities incl. photoshoot for batyr’s app OurHerd
• Consistent positive feedback from both program coordinators and students

• Supported 80 lived experience speakers in NSW to share at regular programs
• Organised minimum of 10 engagement opportunities each quarter
• Upskilled speakers for unique opportunities including panels, Q&As and roundtables

• Maintained 96% rate of satisfaction by students
• Promoted from Co-facilitator to Junior Facilitator within three months in the role

• Picker, packer and customer service associate
• Upskilled within 2 months of role to assist Customer Service Manager during peak times
• Problem solved to assist customers in best solving issues to best support Kidstuff and customer
• Assisted in training of new Customer Service Team Members

• Assisted Team Leader in administrative tasks, incl. running performance reviews
• Coached team of six presenters incl. providing consistent feedback for seminar recordings
• Organised online events in lieu of in person team-building activities during COVID-19

• Facilitated with groups of high school students from 10-155 whilst maintaining 97% satisfaction
• Presented to staff and parents professionally, receiving request to revisit personally by contact
• Awarded ‘Team Leader’s Choice NSW’ in Term 4 2019 for consistent improvement in response to feedback

• Led 87 student volunteers in activations and acts of kindness to promote help-seeking behaviour
• Organised three Stress Less Weeks, incl. first ever online event, assisting students to stress less
• Shifted program online due to effects of COVID-19, retaining all volunteers incl. those overseas
• Initiated collaborations with other program coordinators incl. plant giveaway with the Producers

• Led Council of 40 students to represent 6,600 undergraduate students
• Liaised with Dean of Faculty of Arts and Social Sciences
• Spoke at large-scale events incl. Camp UNSW and Faculty of Arts and Social Sciences Orientation
• Represented undergraduate Arts students on Equity, Diversity and Inclusion Committee

• Established portfolio, demonstrated success to ensure permanency of portfolio in future
• Raised $11,311.29 for various charities incl. R U OK? and Sydney Children’s Hospital
• Worked closely with students to increase mental health awareness across campus

• Planned large-scale events, including venue booking and marketing strategies, for 800 people
• Designed promotional material to boost sales for ticketed events incl. Annual ArtsSoc Ball
• Awarded ‘Outstanding Contribution in 2017’ by society executives due to success within role

• Proactive and organised in task preparation for lessons.
• Demonstrated ability to adapt to new situations as different teaching techniques arerequired by students with varying learning styles.
• Gained understanding of the importance of following up and monitoring progress.

• Recognised by Store Manager for constant improvement and always seeking out unfinished tasks to complete
• Tackled each customer interaction with a positive and approachable attitude.
• Understood importance of maintaining reputation of brand as main interaction betweencustomers and company.