Improved user engagement and conversion rates with data-driven product management for a mobile app.1 - Defined product vision and roadmap based on research and feedback.2 - Collaborated with cross-functional teams for product development.3 - Developed user stories, wireframes, and prototypes.4 - Conducted A/B testing to optimize features.5 - Monitored KPIs and tracked progress.

Achieved a 40% traffic increase and doubled social media followers, leading to a 5x rise in orders and 20% lower CAC.1 - Developed and executed social media strategy with A/B testing for optimal engagement.2 - Collaborated with cross-functional teams for targeted acquisition campaigns.3 - Analyzed market trends to identify new customer segments.4 - Presented growth opportunities to stakeholders.

Redesigned E-GetS mobile app, increasing user engagement by 20% and conversion rates by 15%. 1 - Conducted user research with 50 participants to identify needs.2 - Developed wireframes and prototypes for iterative design.3 - Achieved 90% satisfaction in usability testing.4 - Created high-fidelity mockups and prototypes with Figma and InVision.5 - Collaborated with cross-functional teams for implementation.6 - Ensured accessibility for users with disabilities.7 - Followed material design guidelines for interface consistency.8 - Documented design process and created style guides.

Developed and delivered tech training programs, boosting pass rates by 15% for 500+ government officials.1 - Designed and implemented 5 courses with adult learning principles.2 - Conducted customized training sessions for various departments, improving efficiency by 25%.3 - Researched and curated learning materials aligned with industry standards.4 - Implemented workflow plans reducing launch time by 20%.5 - Created engaging media content to enhance learning and retention.

Designed and implemented API management platform with WSO2 API Manager to streamline integrations and accelerate web app development.1 - Researched and evaluated API management solutions.2 - Developed comprehensive test cases for applications.3 - Created detailed technical documentation.

Led development and launch of on-demand salon and jewelry store management system for 5+ businesses, boosting appointment bookings via mobile app.1 - Led development with 9 developers using Agile methods.2 - Architected system with Flutter and Firebase for scalability.3 - Produced documents and UI mockups for clear communication.4 - Secured $12K in seed funding.5 - Monitored KPIs for user engagement and revenue optimization.

Developed and launched a user-friendly mobile banking app for Chip Mong Bank, driving high user engagement during beta testing.1 - Utilized Java and UI/UX best practices for intuitive app experience.2 - Translated mockup designs into functional application for seamless interaction.3 - Established secure codebase management system for internal and beta testing (100+ participants).4 - Implemented robust security measures to mitigate vulnerabilities.5 - Integrated multi-language support (English/Khmer) for wider user base.6 - Integrated Chip Mong Land property installment into banking portal, improving efficiency by 15%.

Developed and launched 3 high-performance mobile apps and a user-friendly website for Pingpeang, boosting delivery efficiency by 15% and cutting operational costs by 10%.1 - Led design and development of web library and components, slashing development time by 20%.2 - Resolved critical bugs, and migrated to real-time database, enhancing parcel tracking by 8%.3 - Built iOS and Android apps using Flutter, integrating third-party APIs for 20% increase in daily deliveries.4 - Configured MySQL databases for smooth application performance.5 - Maintained app store listings for over 10,000 users on iOS and Android platforms.6 - Implemented serverless microservices with Cloud Functions for cost-effective backend operations.