Service Director
Current• Spearheaded a complete restructuring of the service department, introducing new technologies based on business needs and enabling effective tools for service and project management.• Functioned as the Integration Architect, supervising and guiding the entire consultant team at TDI Chile.• Managed the capacity review and monitoring, project control, and oversight of all active company services.• Actively sought new clients and opportunities within the existing customer base while… Show more • Spearheaded a complete restructuring of the service department, introducing new technologies based on business needs and enabling effective tools for service and project management.• Functioned as the Integration Architect, supervising and guiding the entire consultant team at TDI Chile.• Managed the capacity review and monitoring, project control, and oversight of all active company services.• Actively sought new clients and opportunities within the existing customer base while providing crucial support to the sales department in generating proposals, pre-sales, and consultant assignments when necessary. Show less