Crm Manager
CurrentOscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. • Produce member-facing campaigns for multiple lines of business, including building HTML emails, SMS, & Push notifications, QA, scheduling one-off emails or building automated user journeys, and post-campaign analysis• Partner with Member Engagement, Product and Data teams to create target member segments that meet the needs of each campaign• Strategize A/B testing opportunities to boost expected outcomes, and help socialize and scale these insights to future campaigns• Support technical campaign implementation alongside product team. Build and develop functionality, and troubleshoot issues to ensure CRM campaigns run as expected• Collaborate with data team to report on campaign outcomes & maintain reporting dashboards• Support cross-training, problem solving, and knowledge management across Oscar