• Consulting with customers in the banking and governmental sectors to define and designcloud architectures on the Azure platform, providing tailored solutions to meet their specificbusiness needs;• Maintaining cloud environments on Azure, ensuring high availability, scalability, and security ofapplications and services;• Collaborated with cross-functional teams to support the design and implementation of cloudsolutions, leveraging Azure's capabilities and best practices;• Provided support and troubleshooting expertise for containerized applications, utilizingDocker on Azure App Services and Azure Kubernetes Services, to optimize performance andresolve issues;• Use of Infrastructure as code (IaC) principles with Terraform to automate the provisioning andconfiguration of cloud resources, resulting in efficient and consistent deployments;• Development, implementation, and management of CI/CD solutions in Azure DevOps,specifically using Azure Pipelines to enable fast delivery of applications.

My main role is act as Subject Matter Expert in Exchange Online & Cloud Identity by helping Support Engineers in Break and Fix issues, Installation, setup of Exchange Online and Cloud Identity features.As Subject Matter Expert my role is to provide solutions to Support Engineers that are trying to resolve customer issues in Exchange Online, Active Directory Federation Services, Active Directory Synchronization (DirSync / ADConnect), Hybrid Configuration, PowerShell, DNS Management (MX, TXT, CNAME records), Autodiscover configuration, Mailbox IMAP Migrations, Outlook Configuration, Active Directory, Exchange Server, Domain configuration, Outlook 2010/2013/2016/2019.

My main role is act as Support Engineer in Break and Fix issues, Installation, setup of Exchange Online features.As Support Engineer my role is to provide technical support to IT administrators troubleshooting their issues, managing, and resolving customer issues in Exchange Online, Active Directory Federation Services, Active Directory Synchronization (DirSync / ADConnect), Hybrid Configuration, PowerShell, DNS Management (MX, TXT, CNAME records), Autodiscover configuration, Mailbox IMAP Migrations, Outlook Configuration, Active Directory, Exchange Server, Domain configuration, Outlook 2010/2013/2016 and Outlook 2011/2016 for Mac