I help hoteliers optimize their online distribution and revenue management through innovative software solutions. I have a strong background in hotel operations, account management, and customer success, with almost 4 years of experience in the hospitality industry.I graduated with a BSc in catering science and hotel management from International Institute of Hotel Management, where I learned the fundamentals of front office, food service, and customer service. I am passionate about leveraging technology to enhance the guest experience and drive business growth for hotel partners. I am also skilled in OTA, channel manager, and PMS, and have successfully onboarded, trained, and supported multiple clients across different regions.