An Experienced Customer Service Representative with a history of handling inbound and outbound calls as well as customer satisfaction. I'm a quick learner and can take on several responsibilities at once. I am very motivated, reliable and a hardworking person that works well with a team or individually.
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Administrative ManagerGtext Homes May 2022 - Aug 2022Lagos, NigeriaSupervising the day-to-day operations of the administrative department.Developing, reviewing, and improving administrative systems, policies, and procedures.Maintainance of office equipment and supplies.Develop and implement administrative functions to monitor business operations.Develop logistics in organizing records, files and statements in an effective manner. -
Assistant Branch ManagerGtext Homes Jan 2022 - May 2022Lagos, NigeriaOversees all delegated operations.Manages all sales records and reporting for the branch.Works with the customer service and sales department. Supervises and follows up on other departments -
Customer Relations ManagerGtext Homes Aug 2020 - Jan 2022Lagos, NigeriaEnsure outstanding customer satisfaction by maintaining strong working relationships.Handle client issues throughout the implementation life cycle in a timely and accurate fashion.Maintain complete and accurate customer correspondence data.Develop and update client related reports.Managing client relationships to build a reputation for excellent service and generate repeat business.Identify and develop problem solving methodologies to resolve customer issues. -
Office AdministratorAfrica Development Initiative Mar 2020 - Aug 2020Lagos, NigeriaCoordinate activities throughout the company to ensure efficiency and maintain compliance with company policySupervise members of the administrative staff, equally dividing responsibilities to improve performanceManage emails, letters, packages, phone calls and other forms of correspondenceTrack and replace office supplies as necessary to avoid interruptions in standard front office proceduresSubmit reports and prepare proposals and presentations as neededAssist colleagues whenever there is an opportunity to do so
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Front Desk StaffVine Preparatory Academy Apr 2019 - Mar 2020Lagos, NigeriaKeeping front desk tidy and presentable with all necessary material.Greeting and welcoming desks as they approach the front desk.Answering questions and addressing complaintsMonitor office supplies and place orders when necessary.Keep updated records and files. -
Industrial TraineeIsolo General Hospital May 2014 - Oct 2014Understudied health personnel across relevant departments.Participated in Nutritional classes organised for selected communities. Regular HIV/AIDS Counselling and Screening for patients.
Japhet E. Omowole Education Details
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Child Development And Family Studies
Frequently Asked Questions about Japhet E. Omowole
What is Japhet E. Omowole's role at the current company?
Japhet E. Omowole's current role is Administrative Manager.
What schools did Japhet E. Omowole attend?
Japhet E. Omowole attended Federal University Of Agriculture, Abeokuta.
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