Japheth Daniel Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.• Demonstrated adaptability by quickly learning new systems and technologies as they were implemented within the organization.• Utilized CRM software efficiently to maintain up-to-date customer records and track interactions, ensuring seamless continuity of service.• Maintained comprehensive knowledge of company products and services, enabling informed recommendations to customers.

Toronto, Ontario, Canada

● Delivering exceptional customer service by warmly greeting customers, providing product/service information, assisting with locating merchandise, resolving customer concerns, and appropriately referring issues as needed● Covering assigned areas on the sales floor to ensure merchandise is stocked and displayed properly.● Maintaining assigned areas by organizing and tidying up to ensure a clean and orderly sales floor.● Communicating with other associates to ensure floor coverage is maintained.● Promoting a safe and hazard-free work environment by following company policies and procedures, including completing safetysweep logs and securing displays and fixtures appropriately

Toronto, Ontario, Canada

● Organized clients files in file drawers in an orderly manner.● Utilized office equipment such as facsimile machines, printers, photocopiers, and computers.● Maintained and updated files and records for accuracy and completeness.● Answered calls, took messages, and redirected calls promptly.

Bachelor Of Commerce - Bcom, Business/Commerce, Management

Activities and Societies: Intramural basketball

Diplôme D’Étude En Langue Française

Activities and Societies: Volleyball and basketball team