Jaypee Gonzales Email & Phone Number

Las Vegas, Nevada, United States

Makati, National Capital Region, Philippines

Ortigas, Philippines

Binondo Manila, Philippines

• Cloud Administrator (Next Cloud)• Endpoint Administrator (Eset Endpoint Security)• Firewall Administrator (Fortigate and Sonicwall.• User Account Management and Controls (Spark, Microsoft, Adobe and others)• IT Assets management (Transfer, Accountability and Evaluate Assessment)• IT Request monitoring (External repair on supplier, manage requisition on IT related matter, warranty, documentation and subscriptions)• Procurement and Assestment on IT Suppliers• Manage software product keys, subcription and licenses• Prepare proposal for IT Project requirements• Data Privacy and Update Standard Operating Procedure• Computer Desktop Management (Set up, Configuration and Repair)• Install and configure Operating Systems(Microsoft Windows 11, 10, 8, 7 and MS POS Operating System, Windows Server 2012 R2, 2016 R2)• Application Support ( Tiny Term, Oracle, Barter POS, MS Office)• Set up and Config Server(Raid Config OS Installation, SQL Server)• Handling of POS(Point of Sale) Desktop Unit Maintenance• Network Support ( VPN, Routing, Switching, Port Forwarding, Proxy, Dial up, Firewall & Gateway Security and Lease Line Monitoring of more than 80 Branches)• Accesspoint Management and Confuguring Pocket PC connection• New Store Set up Projects (Prepare IT assets, configuration software and systems in POS and others)• Email Configuration, Remote Support, FTP process• PDT Config and Maintenace (update AP controls.)

Mandaluyong Cuity, Philippines

• Service Maintenance of GSIS Kiosk Project (July 6, 2015, October 14, 2015) Hardware and Software technical support, Perform troubleshooting of Network Config. of Modem, O.S. of Desktop and Touchscreen Tablet of Kiosk and hardware peripherals.• Philippine Airlines (October 15, 2015 – March 10, 2016) - Desktop Management Technical Support and Team Leader. Help Desk Support (HP Open View), Ensure 100% Technical Support Compliance, Manage Active Directory and KACE Endpoint Systems .

Dasmariñas, Cavite

• Maintain and Repair Computer Hardware and Software Applications. (Windows and Macintosh OS)• Administrator of Database Management• Software Support for ERP Modules of SAP Business One, In-House Systems and others.• Monitor and Troubleshoot WAN/LAN Networks (wired and wireless AP), Analyze Packets Transmission.• UTM Admin( Manage Bandwidth Control, Web Control, Application Control and others)• Manage Email Accounts and Domain Account• Maintain and Set Up CCTV• Maintain PaBx System and Telephone Lines