As a former Associate Director of Operations at Tishman Speyer, I led a team of coworking General Managers across several sites in the US and South America, achieving operational excellence and customer satisfaction. With over a decade of experience in the hospitality and real estate industry, I have a proven track record of managing P&L statements, building relationships with key stakeholders, and resolving conflicts with empathy and professionalism.My passion is to empower my teams to become the best professional versions of themselves, while delivering high-quality service and hospitality to our customers. I have successfully hired, onboarded, and trained teams, and ensured that they have the resources and support they need to perform. I also have a diverse background in education, and I can conversationally speak Spanish, which enables me to communicate and connect with people from different cultures and backgrounds.