Joann Quach Email & Phone Number

Canada

Canada

As Parkland undergoes exponential growth, I continue to work with the Strategic Retail Services team to develop and implement process efficiencies and effective project planning for increased retail network engagement and learning. This includes collaborating with internal business units to coordinate communications, launch new programs, and ensure.

Canada

I continued my journey with Parkland by helping to devise and reshape national training approaches and communication strategies. This included recommendations on how to help maximize the Retail division's use of the company's learning management system.

Western Canada

Collaborating with a team of learning and development specialists, I focused solely on developing new training content (online, virtual, and in-person materials) for Parkland's retail fuel stations and partners.

Calgary, Alberta

As ADP P2P was acquired by this Denver-based company, my writing and audience-analysis expertise was retained for content marketing and development.

Calgary, Alberta

Hired for my expertise in consolidating information and developing materials in easy-to-digest formats, I produced and updated training documentation for the procure-to-pay software division.

Calgary, Alberta

In addition to grant writing and coordination, I focused on evaluating service quality and maintaining accountability to local, provincial, and federal donors. I developed and managed a divisional program outcome evaluation process and was subsequently selected to become a member of the National Service Quality Committee.

Calgary, Alberta

In this role, I consulted with software developers, software testers, project managers, and installation technicians to document service and operations manuals for veterinary software and digital x-ray equipment.