Jaqueline Marchetti Email & Phone Number

Cidade Do México, México

- Business Partner for the Technology, Product, Data Science and Data Engineer team. Focus on team building, improving climate metrics (such as eNPS and climate research) and career and performance initiatives;- Review of the employee's journey, from the moment of recruitment, onboarding, performance cycle;- Supervision of performance management processes and systems;- Guide managers on defining performance expectations and carrying out assessments;Identify training and development needs to improve employee skills and performance;- Implement initiatives to support career growth and succession planning;- Work on workforce planning to meet current and future organizational needs;- Change management: support in high-impact organizational strategies, such as M&A of new companies;- Strategic partnership with hiring managers to attract and retain the best talent;- Monitoring of key performance indicators related to employee engagement and productivity - - Improvement of Klar's eNPS in the last 12 months by drawing up an action plan based on career feedback and the organization's performance;- Develop and update HR policies aligned with legal and regulatory requirements;- Ensure compliance with labor laws and sector regulations;

Sao Paulo, Brazil

- Leadership in the implementation of Human Resources strategies, covering Performance Assessment, Climate and Organizational Culture, Learning and Development Programs, Creation of Processes and Procedures related to the entire Human Resources area;- Coordination of the Business Partners team, ensuring effective leadership aligned with organizational objectives;- Design, development, implementation and conduct of Internal Communication strategies to strengthen the corporate culture and engage employees in all regions of the country;- Complete management of the employee's journey, including Onboarding, Offboarding and Talent attraction and retention processes, with a special focus on Diversity, Equity and Inclusion (DE&I);- Negotiation with suppliers and drafting contracts, optimizing operations and resources;- Experience in leading the development of high-impact projects, such as the Leadership Development Program called “Hello Líder”;- Design, development, implementation and conduct of the Employee Development Journey, from the definition of organizational principles to performance evaluation, driving individual and organizational growth;- Direct and support coaching and mentoring to leadership, including senior management and C-level;Implementation of the Jobs and Compensation Project, ensuring a transparent and fair structure;- Responsibility for covering the Senior HR Manager's maternity leave, acting as a direct link with senior leadership for strategic decision-making and guidance of HR operational teams;- Support in the subareas of admission, remuneration, benefits and labor relations;- Leadership in conducting Change Management projects, employing innovative strategies to promote the adoption of new cultures and development practices, resulting in smooth and effective transitions within the organization.

Sao Paulo, Brazil

- Construction of the Corporate University: Conceptualization and execution of programs based on learning methodologies and agile tools;- Acting as a Business Partner (BP) and leader of the BP team, working in the Auto Refin, Warranty Management, CX and CS units, strengthening the connection between HR and the business areas;- Establishment of the Development Cycle to align deliverables and values, encompassing the definition of competencies, Job Design and integration of methodologies such as Nine Box;- Strategic definition, implementation and management of the learning platform, from supplier evaluation and RFI to the selection of the ideal platform according to the organizational strategy;- Negotiating contracts with vendors and directors, managing budget and collaborating with IT for a successful implementation;- Rigorous validation of the various stages of the learning system, directing the process according to established success indicators;- Diligent monitoring of strategic HR indicators, providing essential information to guide decisions and improve organizational performance;- Conducting Change Management projects, using innovative strategies and methodologies to promote the necessary change, achieving the goals set by the organization.

Sao Paulo, Brazil

- Leadership in conducting the Employee Development Cycle, collaborating closely with leadership to ensure the effectiveness and scope of development programs;- Exercising a hybrid role as HRBP, deploying specific Human Resources strategies and practices in the Auto Refin Business Unit, covering commercial and credit/risk areas;- Creation and implementation of innovative learning experiences, using active methodologies such as Problem-based Learning (PBL), business cases and gamification to engage and empower employees;- Elaboration of personalized educational programs, aiming to improve employees' technical and behavioral skills and competences;- Use of active methodologies for developing learning solutions, such as Problem-based learning (PBL), gamification, among others;- Facilitation of dynamic training, ensuring the effective assimilation of the content by the participants;Careful monitoring of HR and T&D strategic indicators, ensuring that initiatives were aligned with business needs;- Conducting the Development Needs Survey, identifying areas for improvement and directing efforts to meet the team's growth needs;- Monitoring and support of culture and climate initiatives in the areas in collaboration with the respective leaders.

Sao Paulo, Brazil

- Experience as HRBP of Sales Operations, CX and Warranty Management, providing crucial support and strategic alignment;- Facilitation of learning through active methodologies, such as Problem-based Learning (PBL), business cases and gamification, focusing on the areas of Auto Refin, CX and CS;- Creating and conducting training, providing an engaging and effective learning experience;- Assessment of development needs, directing initiatives to address skills gaps;- Contribution in the construction of educational programs, addressing both technical skills and soft skills;- Regular monitoring of HR and T&D strategic indicators, adjusting strategies as necessary;- Participation in the design and execution of projects involving innovative learning methodologies, such as - Succession and Leadership Development;- Monitoring and support of culture and climate initiatives in the areas in collaboration with the respective leaders.

Sao Paulo, Brazil

- Leadership in the delivery of the strategic Career Path development project for the Supply Chain, Finance and Sourcing areas of Avon Brasil;- Strategic planning and execution of personalized training programs in the areas of Sourcing and Finance, improving the technical and behavioral skills of the teams;- Leadership in project management aimed at identifying opportunities for process optimization and cost reduction, in order to positively impact the company's operational efficiency;- Management of Brazil’s Human Resources budget, ensuring the efficient allocation of available resources;- Creation and development of performance indicators related to the Sourcing and Finance areas, offering insights to improve people management;- Contribution to the Data Management Project, focusing on the development of strategic indicators for Avon units in São Paulo, Cabreúva, Bahia and Ceará.- Strategic support in the 2016 Internship Program selection process, contributing to the identification and hiring talents.- Support in climate and culture initiatives, such as Offsites, Focus Groups and climate survey analysis.

Franca, São Paulo, Brasil

- Vendas de pacotes e destinos turísticos e de intercâmbio, seguros de viagem e qualquer tipo de produto relacionado à experiência do cliente;- Acompanhamento e organização do roteiro e viagem do cliente;- Gestão de crises em possíveis imprevistos durante viagens;- Gestão de vendas e relacionamento com empresas e agências parceiras;

Researcher for PIBIC - CNPq and author of the work "Brazilian Cultural Diplomacy: the peace speech and the role of theater and other arts in the international representation of Brazil"

Researcher for PIBIC - CNPq, being co-author of the work "The 'other voices' of Brazilian revisionist cinema as a 'counter-narrative' in a post-colonial world" and "The forgotten continents: Africa, Asia and their relations with the Brazil".

Sao Paulo, Brazil

- Sales of tourist and exchange packages and destinations, travel insurance and any type of product related to the customer experience;- Monitoring and organization of the client's itinerary and trip;- Crisis management in possible unforeseen events during travel;- Sale and relationship management with exchange agencies that are school's partner.

Postgraduate, Business Administration

International Relations, International Relations And Affairs