Highlights: ● Participated in Proclamation Committees reviewing adopted books for the CTE Department in Round Rock ISD. ● Developed and implemented curriculum for AP Computer Science Principles, Adv Computer Science I and Cybersecurity Capstone courses, ensuring alignment with state standards and promoting student engagement. ● Utilized innovative teaching methods, including project-based learning and realworld applications, to enhance students' understanding of computer science concepts. ● Implemented and maintained a classroom environment that promoted inclusivity, diversity, and collaboration among students. ● Conducted hands-on coding exercises and programming projects to foster critical thinking and problem-solving skills among students. ● In-depth knowledge of programming languages such as Python, Java, and C++, and proficient in teaching coding and software development concepts.

Highlights:● Proxy certified in different highly sensitive areas for Ad quality assurance ● Delivered and constructed RCA’s from sampling within the content reviewers ● Trained and ensured proper training for new reviewers in content areas ● Remained up-to-date with ever growing policies in Facebook/Instagram ● Resolved incoming growth of ad revenue ● Experience using the Content Management System SRT for meta to analyze and assess content media ● Provide Updates and improvements to content moderation using HTML practices and templates

Highlights: ● Assisted with resource planning to optimize set goals and objectives for each team member and ensure individuals meet their targets as a leader of a team. ● Delivered policy training, policy adjustments and enhancements to the existing knowledge base deck for the team to use as a resource. ● Ensure proper documentation, escalation and tracking of team member quality assurance of Golden Set. ● Identify root causes of dissatisfaction and provide recommendations in RCAs. Content Review Specialist Austin, T

Highlights:● Analyzed and reviewed user profiles, videos, and text-based content to provide escalation to client queues. ● Investigated, escalated, and resolved issues reported or flagged by the user and client. ● Used critical thinking and problem-solving skills to deliver value to clients on online platforms using trending policies. ● Fulfilled base productivity and quality requirements by following the team lead and client expectations. ● Remained up to date with client policies and guidelines and resolved inquiries accordingly with policies and procedures.

Highlights:● Promoted to Account Manager in 1 month by signing 100 new customers into the company. ● Managed a team of 4+ employees in Sales consisting of B2B and client needs.● Trained new employees in analyzing partnerships and client requirements.- Surveyed and Analyzed districts, large cities, demographics, and income-based communities to source new revenue.

Highlights:● Developed a mobile application (IOS/Android) using GSTRBAC, UML Design and C++ language in IOS/Android systems.● Managed the design of a policy system able to control users' access to resources based on time and location.● Awarded 2nd place in the Texas A&M International University Conference showcasing 100+ science related projects from different campuses in Texas.

Highlights: ● Provided quality customer service to customers and university associates. ● Provided quick complaint resolutions; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.

Highlights:● Managed training for new employees on proper customer service in the industry.● Assisted customers with phone and in-person orders in a fast-paced environment and processing customer payments by cash, debit and credit card.

Highlights:● Created and edited Sport-related pictures and created templated for a magazine issues and school yearbooks in Alexander and United High School using Adobe programs such as Photoshop and Illustrator.● Scouted gifted athletes in Laredo to obtain interviews and create articles regarding their talent in the sport.