Coordinate the identification, development and implementation of complex education sector projects, programs, studies or main activities. Coordinate the student registration process at foreign universities / schools.Coordinate Incoming activities - receiving international mobility students, keeping in touch with foreign universities to receive referrals from students interested in studying at the University, contacting foreign students for orientation on the documents required for enrollment at the institution and on the procedures with disciplines and registration for issuing the letter of acceptance of the foreign student; Entertaining foreign students on mobility at universities in promoting the presentation in the country; Marketing, Commercial and Sales Management;

Answered telephonic and in-person queries related to hotel services and resolved any issues.Processed guests' check ins and outs.Handled payments through cash, checks and credit cards.Deal with complaints and problems.Compiled and updates hotel files and reports.Keeps records of room availability and guests’ accounts.Supervised staff .Social Media manager.

Coordinate and execute activities relevant to the search, development of suppliers, processes and decotation map, analysis of proposals, negotiation with suppliers (deadlines, costs, forms of payment and contracts), approval of suppliers, administration of orders and reports, receipt processes ;• Coordination, scheduling of shipment and delivery of materials, observing, controlling custom and agreed deadlines;• Items to buy: construction material, decoration, mannequins, hangers, office supplies, hygiene and cleaning;• Launch of purchase order, registration, issuance and sending proposal to the customer;• Project management;• Prepare budgets according to the company guidelines and in a manner that cater to all departments;• Service focused on pre and post sales to customers;• Assistance in research tasks, scheduling events and trips;• Knowledge in SAP and Oracle Integrated System.

Instrutora / Formadora do curso de rotinas Administrativas, Logística , Recursos Humanos, Marketing e Turismo. Planejamento e desenvolvimento de situações de ensino e aprendizagem voltadas para a qualificação profissional de jovens e adultos orientando-os nas técnicas específicas da área em questão. Avaliação do processo ensino/aprendizagem; elaboração de material pedagógico; sistematização de estudos, informações e experiências sobre a área ensinada.

• Managed the tasks related to the process of granting, control and release of payroll benefits of medical dental, pensively loan, scholarship and life insurance;• Organised all medical and insurance reports for employees;• Managed from São Paulo- Brazil headquarters all the needs of employees from the other 40 stores.• Opened up files on all employees, collected and input all private data into the company computer system;• Prepared contracts for trainee and apprenticeships;• Liaised with colleges and universities about traineeships;• Used the Datamace and Oracle financial packages;• Processed and issued the employees identification/ uniforms and contracts;• Reported to management the levels of staff turnover and any other staff issues;• Controlled petty cash;• Ordered office supplies for each area;• Carries out general administrative ads.▪ Looked after the traineeship programs, logistics, odered food, supplies for employee events;▪ Ordered purchased materials for traineeship programs – books, equipment, paper e etc;▪ Selected Trainees from database and contracted them to invite them for traineeship interview;▪ Reported to management;▪ Performed secretarial duties for manager;▪ Supported the are of communication – Intranet.

• Supported clients via e-mail, responded to their queries and needs;• Managed subscriptions and finance of clients;• Encouraged clients to keep their subscriptions.