Jaqueline G. Email & Phone Number

California, United States

Recreation & Parks Department

• Coordinate with HR to get a full list of existing trainings and due dates for each staff member.• Managed and processed purchase orders, partial payments, requisitions, and invoices, streamliningfinancial workflows and ensuring timely reconciliation of accounts.• Drafted and routed non-professional service agreements and continued service agreements, ensuringaccuracy and compliance while facilitating seamless electronic signature workflows.• Maintain budget documents for all Department Division folders.Key Projects:• Coordinated the annual Cherry Festival, ensuring effective community outreach by composinginformational letters for over 800 impacted residents leveraging mail merge; assisted with logistics onevent day, conducting safety checks on 48 floats and providing general information.• Reviewed and enhanced the Policies & Procedures Manual for Recreation Programs, suggesting updates, layout improvements, and additional content for comprehensive staff guidance.• Participated in training on SeeClickFix software to gain proficiency in the system replacing Mobile 311for reporting and managing non-emergency municipal issues.

Water Pollution Control Plant Department

• Orchestrated and managed plant tours, overseeing logistics, creating communication templates, and developing targeted outreach strategies.• Conducted research, designed, and updated department webpages on the City website using software such as CivicPlus, enhancing accessibility and user experience.• Organized paper files, collaborated with the Deputy City Clerk to review records retention schedule, and ensured compliance with records management protocols.

Public Works Department

• Developed draft RFPs, RFBs, and Bid documents for supplies and services, including specifications, standards, scope of work, and standard agreement language using Word.• Maintained a database of prospective bidders/vendors/contractors; researched new vendors.• Developed Excel spreadsheets for collecting price and bid information as part of the RFP/RFB process.

• Reviewed, organized, and summarized records for over 15 clients using software such as Dropbox and Word.• Prepared demand letters for settlement and holds settlement negotiations with and without the supervision of an attorney.• Performed research regarding legal and medical issues by using reference materials generally available within a law library and electronic resource tools.

• Sold an average of 350 tickets per shift using software such as Ticketweb and Square.• Managed 5 social media platforms by actively monitoring, responding to, and distributing followerfeedback.• Assisted members with tracking and coordinating key projects as needed.Achievements and Awards: Assisted with grand opening of venue, trained new box office hires as needed.

Concord, California, United States

• Monitored and developed relationships with 135+ residents.• Managed and scheduled a team of 5 employees, directed, and oversaw day-to-day office operations.• Composed, proofread, and distributed business correspondence and internal team communications.Achievements and Awards: Employee of The Month June 2019, Promoted to Lead Concierge

Associate Of Science - As, Business

Activities and Societies: Club, Women in BusinessCompleted coursework in Introduction to Business, Business Statistics, Business Law.

Project Management

Activities and Societies: Hosted Women in Tech (WIT) luncheon, Award; Elevator Pitch, Certificate of Achievement in Professional.

High School Diploma