• Started out as Receptionist and quickly promoted into a role that led employee culture, team building, and company events• Managed monthly budget of $1K and oversaw company spending • Optimized policies, meeting internal needs while upholding organizational standards for staff of 180 employees• Implemented procedures, created streamlined processes for recruiting, onboarding and terminating across two offices• Improved Employee Satisfaction scores and employee morale from 38% to 99% over the course of one year• Assisted company executives by pulling data and preparing reports and presentations• Led strategic decision-making in situations with limited direction and tight time constraints• Managed calendars and scheduling for 2 executives by allocating resources and time effectively • Measured performance and project status updates with Jira• Liaised with team of 9 direct reports to define project scope, timeline, resources, and requirements

Managed heavy phone linesScheduling conference rooms for meetingsHandled calendaring and meetings for executives and office staffPrepared meeting rooms with refreshments and A/VMaintained a clean workspace

• Identified gaps in communication between Social Workers and parents and developed policies to improve administrative processes • Integrated intake process from handwritten to a technical platform for efficiency and compliance • Created and prepared thorough reports based on caseworker requests, making actionable data easier to find• Strengthened budget planning by contributing administrative expertise and operational knowledge

• Coordinated four off-site meetings per year and all company events• Acted as Human Resources point of contact for 38 employees• Heavy calendaring and travel booking for CEO of start-up company• Facilitated meetings with vendors and managed trade show events