Jarar Babu Email & Phone Number

Saudi Arabia

Saudi Arabia

Establishes excellence in customer service (internal/external) as a value that guides all decisions in the organization Establishes continuous improvement as a value in the organization that guides all decisions in the organization.Establishes and maintains Key Performance Indicators (KPI) that provides feedback on service operation process deliverables. Develops long term relationship with all levels of personnel from senior management, engineers, contractors and field personnel to grow the business and strengthen our regional presence significantly.Builds and develops an operational infrastructure (facilities, personnel, services) to support the current and anticipated commercial needs of the region.Obtains and analyses market demand information to assist with the development and implementation of clear business operational strategies.Leads the Service Operations team, field service and service shop, to deliver results in accordance with the annual operating plan and forecasts, incl. FSE and asset availability.Ensures that Operational Team members have a clear understanding of the customer requirements including safety protocols, scope of work, documentation requirements and work rules.Actively plans Operational resources (manpower and assets), aligned with the monthly and quarterly sales forecast. Plans FSE skills, competence development/training, in line with market requirements. Proactively communicates and justifies manpower and asset requirements to ensure utilization and customer service targets are met. Participate in the optimization of manpower and asset utilization on EMEAI level.Supports sales to deliver professional technical quotations to our customers Develops good working relationships with key customers through customer visits and presentationsProactively communicates and works closely with the Operations Leader to resolve issues and improve business performance levels

Saudi Arabia

Establishes excellence in customer service (internal/external) as a value that guides all decisions in the organization Establishes continuous improvement as a value in the organization that guides all decisions in the organization.Establishes and maintains Key Performance Indicators (KPI) that provides feedback on service operation process deliverables. Develops long term relationship with all levels of personnel from senior management, engineers, contractors and field personnel to grow the business and strengthen our regional presence significantly.Builds and develops an operational infrastructure (facilities, personnel, services) to support the current and anticipated commercial needs of the region.Obtains and analyses market demand information to assist with the development and implementation of clear business operational strategies.Leads the Service Operations team, field service and service shop, to deliver results in accordance with the annual operating plan and forecasts, incl. FSE and asset availability.Ensures that Operational Team members have a clear understanding of the customer requirements including safety protocols, scope of work, documentation requirements and work rules.Actively plans Operational resources (manpower and assets), aligned with the monthly and quarterly sales forecast. Plans FSE skills, competence development/training, in line with market requirements. Proactively communicates and justifies manpower and asset requirements to ensure utilization and customer service targets are met. Participate in the optimization of manpower and asset utilization on EMEAI level.Supports sales to deliver professional technical quotations to our customers Develops good working relationships with key customers through customer visits and presentationsProactively communicates and works closely with the Operations Leader to resolve issues and improve business performance levels

Saudi Arabia

Saudi Arabia