Juan Esteban Arboleda Gomez Email & Phone Number

Medellín, Antioquia, Colombia

Medellín, Antioquia, Colombia

Analyze and elicit business requirements with the product manager to understand the businessneeds and communicate them to the tech team. Validate with tech leaders the new requirements to have a high-level estimation of the future epics in order to provide information to the product manager to prioritize the work. Negotiate with product managers the MVP of new features in order to accomplish deadlines for releases of the product. Keeping an updated, healthy, and prioritized backlog in regards what is most valuable for the client. Create clear user stories to fragment the work in pieces manageable for the DEV and QA team. Coordinate and lead refinement sessions to evaluate and size the user stories with the team. Coordinate and lead planning sessions to select the sprint backlog, based on the capacity of the team and set the sprint goal that all the team agree to accomplish. Coordinate and lead demo session with stakeholders to show product increments and collect their feedback.

Cali, Valle Del Cauca, Colombia

Present and explain the scope of the product to our customers. Define the business cases with the customer for the correct configuration of the software in the BSS area (billing, debt collection management, payments, usage management, and event management). Manage the customer’s requirements that are out of the scope of the product but that are included in the contractual offer. Manage the customer’s requirements that are out of the scope of the product and they are not included in the contractual offer. Diagnosis of the errors or incidents to find out the source of the issue and manage the solution. Transfer the knowledge to multiplier users.

Cali, Valle Del Cauca, Colombia

Provide remotely support to OPEN SMARTFLEX product to customers that have already gone live with the product. Consulting support activities about functional or technical requirements. Manage the tickets about software errors or incidents in the product. Define, evaluate, and design solutions to fix software errors. Quality assurance on releases to fix errors or in the implementation of new functionalities requested by the customer. Provide consultancy based on the customer’s necessity.

Log incidents, errors, events, observations about the regular operation on the station. Elaborate reports of the operation of the station. Inspection and maintenance of the station’s equipment to prevent failures in the system. Operating the station with a SCADA automatism.

Diplomatura, Gerencia De Proyectos Hibridos

Diplomado en gerencia de proyectos hibridos, usando metodologías tradicionales y ágiles (PMI y Scrum). Hybrid Project management.

Especialista En Gestión Integral De Proyectos, Project Management

Estudio de las mejores practicas en la dirección de proyectos publicos y privados, con enfoque del Project Management Institute, tanto.

Ingeniero Electrónico

Electronic engineer