• Provide comprehensive executive support to the CEO which allows him to stay focused on his clients, employees, his law firm and Villa Ardore (luxury hospitality business). • Work with CEO and Project Manager to execute ideas, projects and partnerships.• Keep CEO’s schedule running smoothly by proactively managing his busy calendar, which includes scheduling meetings, appointments, events and frequent international travel.• Book domestic and international travel for principal and shareholders, ensuring costs are within or below budget; design flight itineraries that are efficient and timely according to preferences and schedules.• Successfully coordinated registration, sponsorships, brand representation and team participation at over fifteen conferences and events in 2024 (national and international) for shareholders and attorneys.• Lead planning and coordination for high-end events, fundraisers and galas on behalf of Villa Ardore and the Firm, with a focus on maximizing cross-over opportunities between companies in terms of clientele and brand awareness.• Provide value by taking opportunities to build relationships with clients, press, vendors and partners, which includes professional, yet warm communication, follow-ups, and providing excellent customer service.• Refined communications with potential guests of Villa Ardore and streamlined follow-up process by writing a sales protocol, complete with on-brand email templates, effective sales techniques and guidelines on how to personalize emails.

• Provided support to the principal with both business and personal tasks, including running errands, managing dynamic on-set work schedule, scheduling appointments, booking travel, packing for trips, gifting, accounting and filing.• Demonstrated efficient task completion through effective prioritization and detailed to-do lists, often working independently.• Successfully executed several paid social media campaigns with luxury beauty brands including Chanel and Dior, which showcased A-list clients during the 2023 Award Season by creating and posting content per brand guidelines.• Upheld the highest standard of discretion and professionalism while working with high-profile clients.• Planned and created Instagram content with the principal, leading to an impressive 20% growth in followers within six months.• Proactively managed home renovation by communicating with vendors on orders and services, tracking budget and expenses, shopping for furnishings and documenting completed tasks per the contract.• Communicated and built relationships with vendors, beauty brand reps and industry professionals.• Optimize the principal’s productivity by creating set bags and organizing large amounts of make-up supplies.

• Directly supported the CEO with production and staffing for special events, Hollywood rock shows, fundraising galas and weddings. • Provided day-of coordination at events, which included set-up, tear-down, following a run of show, solving problems quickly, managing supply lists, directing staff and talent, and handling ticketing.• Successfully led the planning and coordination of a high-profile wedding with over 90 guests, resulting in a flawless event and a very happy couple. • Coordinated meetings with clients and vendors, managed calendars, developed meeting agendas and took detailed meeting notes. • Built event timelines, which captured all planning tasks and due dates, ensuring that important deadlines were met. • Created and maintained business document templates, vendor contact lists, and CRM systems, which facilitated efficient teamwork and streamlined information tracking. • Researched industry trends, which allowed the CEO to effectively strategize for PR campaigns and plan relevant social media content.• Attended industry events, actively networked and built relationships with vendors, stakeholders and industry members, which contributed to increased brand awareness and service inquiries.• Assisted in the development of event decor, menus, floor plans, staging and assets.

• Guided numerous clients in achieving an average weight loss of 10 pounds in 3 months, fostering overall health improvements, increased energy levels, and healthier eating habits. • Prepared and conducted live virtual cooking demonstrations, which provided information on healthy recipes and plant-based nutrition to audiences of 30+ attendees.• Generated thoughtful social media content, blogs, and newsletters to engage clients, promote services, and generate leads. • Efficiently managed business processes and logistics, including accounting, marketing and customer service.

• Provided high-level support to department directors and managers, proactively addressing needs. • Discretely handled confidential department matters related to employee benefits, union negotiations, recruitment, City Council and Personnel Board. • Managed multiple busy calendars, promptly handling updates and communicating changes. • Scheduled meetings, created agendas, recorded meeting minutes, and identified action items. • Took initiative to update and maintain standard operating procedures, which optimized crucial internal processes.• Created and presented a PowerPoint to department staff on using Microsoft Outlook tools, which increased efficiency, organization and communication online. • Coordinated travel arrangements, tracked expenses and researched pricing to maintain or reduce costs. Completed travel expense reports in a timely manner.• Successfully organized the production of several annual employee fundraisers, award ceremonies and events (150-450 guests).• Increased donations made to the annual fundraiser by $10,000 from the previous year by implementing feedback from City employees and refreshing the marketing strategy of the campaign. • Coordinated team-building activities and wellness services for City employees, which notably boosted employee engagement in the workplace.

• Provided attentive administrative support to department management and staff.• Assisted City employees with technical support and ensured support requests were resolved in a satisfactory manner.• Renewed annual contracts for over 100 purchase orders in a timely manner by tracking deadlines in a comprehensive spreadsheet.• Built strong relationships with our vendors and negotiated reduced costs (often up to 25% per purchase).• Processed over 60 invoices per month, ensuring that charges were correct and payments were made on time.• Audited the City's mobile phone billing for hundreds of lines, which resulted in reduced monthly expenses and accurate charges.• Updated and maintained standard operating procedures, documentation and file management systems, which optimized workflows for department staff.• Handled leave requests and paychecks; distributed mail; kept office organized and stocked with supplies.

• Provided administrative support to staff and management; directed customers to appointments and communicated information to the public regarding NOVA's services.• Took initiative to transfer "pen and paper" outdated processes into Google Forms, which streamlined daily workflows and improved communication between department staff.• Scheduled 20-40 career advising appointments per day via phone and email, utilizing problem-solving to maximize the number of customers that staff could see each day. • Increased workshop attendance by following up with customers via phone and email.• Accurately completed heavy data entry within case management systems; generated daily reports for management.• Created and maintained content for the weekly newsletter and emailed it on time each week.

• Supported disabled adults with care plans, daily schedules, staffing and personal development goals• Supervised 15 staff; worked as a team to improve services provided to clients which led to better communication between staff and more satisfied clients• Took initiative to utilize new database software for data entry and record keeping, which contributed to agency’s goal of going paperless and managing client information more efficiently• Wrote care plans and progress reports for the County regarding the clients we supported, in order to demonstrate their wellbeing and the quality of services being provided• Emphasized full completion of new hire training on policies and procedures, resulting in staff being more prepared for job duties • Attended meetings and conferences; scheduled trainings; assisted with payroll