• Develop and maintain content for pages in WordPress, HTML, and CSS Code• Create artwork in Adobe Illustrator and Photoshop for visual assets and Pubway Maps• Monitor site traffic analytics and Pubway store sales, and address any downtime issues• Review social media strategy, engagement & activity, and track messaging

Web Design and Maintenance: • Made routine content updates to public website and provide UX input & QA testing for internal/external websites and mobile apps. • Managed the project to redesign and launch the corporate website and online brand.Onboarding and Training: • Lead training and onboarding for new and existing independent agency partners. • Invigorated marketing channel through comprehensive presentations of our product suite & services and demonstrate online portal & rating platforms.Media Management: • Managed company reputation and messaging through traditional and social media. • Maintained seasonal calendar for relevant social content and industry publication ads.Branding and Communications: • Directed and enforced corporate branding and communications strategies and standards. • Developed an organization-wide brand guide and overhauled external policyholder and agency marketing collateral and correspondence for consistency.

• Designed custom Summaries of Benefits and Coverage for company insurance groups• Ensured quality for peer and team output and assigned teams based on client class• Co-architected workflow process for SBC development and trained new team members

• Coordinated marketing strategy (Website, CMS, Newsletter, Blast E-Mails, Promos, Ads)• Organized and managed company/vendor events (open houses, trade shows, GE truck)• Maintained databases of client information, energy efficiency stats, research, and CRM• Compiled research for both marketing/case study purposes and inter-departmental use

• Researched Digital Media Technology for Specific Client Companies and Industries• Presented Suggestions and Recommendations to Clients for Upcoming Websites• Developed Presentations for Emerging Media (Social, Mobile, App Development)

• Designed, Produced, Packaged, and Distributed Promotional Collateral• Created, Edited and Maintained Client Lists from Databases• Office Admin Responsibilities Including Maintaining Supplies and File Digitization• Analyzed Routine Compliance Reports, Computer Back-Ups and Other IT Responsibilities

Front desk responsibilities including booking, filling reservations, maintaining flow of guest needs & automatic wake-up calls, check-in/out, running daily activity and financial reports, checking competitor availability & rates, general event sales, hotel concierge, and large group coordination.