 Research new technology and implement it or recommend its implementation. Establish security measurements & metrics Maintain awareness of emerging threats & vulnerabilities for both Kenya and Ghana personnel  Recommend best practices & influence the organizations policy, standards, procedures and guidelines Coordinate with vendors and with company personnel in order to facilitate purchases.  Effective strategic IT planning and oversight of IT performance.  Offer Executive consultation at the Executive level Approve vendors used by the organization and monitors their financial condition. Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance Coordinate priorities between the IT department and user departments; and Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels.

 Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system. Offer ICT remote support for Ghana, Ethiopia and South Sudan offices.  Perform data backups and disaster recovery operations. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. Plan, coordinate and implement network security measures in order to protect data, software and hardware. Design, configure, and test computer hardware, networking software and operating system software. Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes. Discuss with network users about how to solve existing system problems Train people in computer system use, and install software and printer paper Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements Analyze equipment performance records in order to determine the need for repair or replacement.

 Installing, configuration and troubleshooting network routers, switches, load balancers, and security devices. Assisting the IT department with various IT-related upgrades, projects, and tasks. Quickly responding to network outages. Resolving network related issues in a timely manner. Maintaining infrastructure and desktop application licensing.  Creating user accounts, permissions, and mailboxes.  Performing configurations backups and disaster recovery operations Providing technical training to end users Monitor, assess and make recommendations as to future software and hardware needs. Website developing and upgrades