Jared Bacon Email & Phone Number

Spokane, Washington, United States

Dedicated Account Executive with a proven track record of success. I specialize in building strong client relationships, driving revenue growth, and delivering exceptional customer service. My experience includes:- Proven Sales Expertise: Achieving and exceeded sales targets, consistently driving revenue growth by developing and maintaining client partnerships.- Client Relationship Management: Fostered long-term relationships with key clients, providing customized solutions to meet their specific needs.- Strategic Planning: Developed and executed sales strategies to penetrate new markets and expand the customer base.- Cross-functional Collaboration: Worked closely with marketing, product, and customer support teams to ensure a seamless customer experience.- Sales Presentations and Negotiation: Demonstrated strong presentation and negotiation skills, effectively communicating the value of OfferUp's platform and services.- Market Analysis: Conducted market research to identify opportunities for growth and to stay ahead of industry trends.

Eastern Washington

Created and executed plan to drive performance in community relations and philanthropy. Served as people strategy manager for Eastern Washington tasked with identifying needs of key organizational stakeholders and developing people strategy to achieve success.Selected Accomplishments:• Rebooted employee giving campaign, "Stronger Together", helping to build relationships with community impact partners. Facilitated and trained presenters for in-person events, leading to 27% increase in employee participation.• Implemented management tracker to help give direction to senior management, resulting in increase in level 2 manager retention.• Defined outside sales targets, goals, and efforts for local community impact partners and oversaw allocation of $588K foundation grants across Washington and Alaska.

Washington And Alaska

Led team of managers across all levels, departments, and geographies of Washington and Alaska to move local and corporate DE&I initiatives forward. Brought teams together to drive results in retention, engagement, and bottom-line impact.Selected Accomplishments:• Developed "Employee Resource Group in a Box" plan to allow grass-roots effort for engagement, resulting improvement in female branch manager promotions along with improvement in minority branch manager promotions.• Rebooted formal mentorship program for Washington and Alaska where company matched 43 pairings of level 2 managers with level 3 managers across geographies and business lines, resulting in improvement in level 2 retention.• Partnered with talent acquisition and area rental managers on developing recruiting calendar, hiring interview questions, and training to maintain hiring that mirrored communities, leading to achievement of female hiring goals and exceeding minority hiring goals.

Spokane, Washington, United States

Directed daily rental operations in Eastern Washington and Northern Idaho. Managed customer experience in 25 unique locations. Developed area rental manager team to drive results through their own operations. Oversaw hiring, development, and engagement of 200+ employees.Selected Accomplishments:• Balanced performance in customer service, employee retention, days-earned growth, and profitability to earn #1 finishes on the West Coast matrix in FY18, FY20, and FY21 and #2 finish in FY19.• Streamlined sales efforts and revenue management, growing annual revenue to $77M (22% increase YOY). • Developed outside sales efforts to consistently achieve double-digit increases in cars on rent, both pre and post-pandemic in the home city. Revamped branch and area rental manager development plan, leading to 8 level 3 promotions out of Eastern Washington.

Seatac, Washington, United States

Oversaw daily rental operations for Enterprise brand in SeaTac Airport. Drove results in sales, service, and employee development.Selected Accomplishments:• Managed customer service plans and processes through branch and assistant managers, exceeding customer expectations and outperforming corporate average CSI scores by 4% for completely satisfied customers.• Identified operational efficiencies that streamlined production and growth, improving on-rent numbers by 7.7%.• Generated 10.1% increase in internal sales through development and implementation of sales management onboarding plans.

Seattle Downtown

Served as Metro Market Operations Manager of 6 locations tasked with managing all 3 EAN brands in the home city. Oversaw performance in customer service, employee development, profitability, and growth.Selected Accomplishments:• Achieved 15% on-rent growth in FY15 through development and implementation of outside sales certification process that mobilized 35-person team in landing new business and managing current business in dealership, bodyshop, insurance, and corporate account segments.• Built strong relationships with legacy National / Alamo employees, leading to decertification of union for branch employees.• Provided P&L management through profit improvement projects for team, resulting in 12.1% increase in operating profit.

Northwest Washington

Managed daily rental operations of 10+ locations in rural Northwest Washington.Selected Accomplishments:• Renegotiated agreement with Mazda of Everett and won back business from Number 1 Collision in Bellingham, WA, leading to 9% increase in on-rents year over year.• Drove development of management team, resulting in 4 branch rental manager promotions in 6-month tenure in area.

Western Washington

Completed Enterprise Management Trainee Program and earned 8 personal internal promotions, taking on larger scope of responsibility with each promotion.