Reconciled corporate card statements, managing the end-to-end process of reviewing and verifying transactions to ensure accuracy and compliance with receipts, expense reports, and company policies. This included investigating discrepancies, resolving unauthorized or mismatched charges, and escalating issues when necessary.• Provided exceptional customer service by assisting cardholders with inquiries via phone and email, offering support during audits, and conducting training on corporate card policies to ensure compliance and efficiency• Managed accounts payable processes using Concur, including processing invoices, coordinating approvals, and ensuring timely payments in accordance with company policies.• Oversaw purchase order processing, including creating and tracking purchase orders, matching them with invoices, and ensuring accurate and timely payments in accordance with organizational policies and budgetary guidelines• Developed clear and detailed reports to provided stakeholders with a better understanding of museum financial position• Used Concur to streamline the reconciliation process, automate expense tracking, and enhance accuracy. Additionally, I’ve created detailed reports on card usage trends, outstanding balances, and policy violations, ensuring transparency and compliance.• Recommended budgets that prioritized funding for technology upgrades, visitor amenities, and enhanced educational materials• Ensured all financial activities comply with local, state and federal regulations

Managed purchase order processes, including creating, tracking, and matching purchase orders with invoices to ensure accurate and timely payments, while ensuring invoices were properly processed and maintaining compliance with company policies and vendor agreements.• Responded to and resolved internal customer and external supplier inquiries via phone and email, ensuring timely and accurate communication regarding invoice status, payment processing, and account discrepancies• Identified cost saving opportunities across departments to increase profitably• Processed and managed accounts payable transactions using SAP S4, Sage, QuickBooks, and Excel, ensuring accurate invoice coding, timely payments, and compliance with internal controls and vendor agreements.• Developed detailed financial models to improve the banks forecasting accuracy and support strategic decisions• Ensured all financial reports accurate and adhere to regulatory standards, fostering trust and compliance• Streamlined budgeting and forecasting processes by introducing automation, reducing reporting time by 30%• Performed monthly and quarterly financial reporting processes, improving clarity

Analyzed sales data to identify trends and provide actionable insight• Automated data reporting process, reducing time spent on repetitive task• Designed dashboards for visualizing key performance metrics