Supply Chain Product Specialist and CargoWise Certified Operator.

Quality Assurance analyst focusing on logistics product. Worked on modules consisting of Contract Management (Rates/Routes), Shipments and Orders (Creation/Planning), Freight Audit and Pay (Invoicing/D+D/Auditing), Resource Selection (Capacity/Commitment), Asset Optimization (Street Turns), and Configurations (Motor Carrier Selection/Invoices). Wrote and executed functional scenarios for test cases to ensure quality of product. Used tools such as Jira, Kafka, json, EDI, TestRail, FileZilla, Excel, and Microsoft office.

Oversaw and managed the inbound and outbound sales process. Generated new business leads and maintained customer relations. Problem solved and matched vehicle demand with availability. Trained new hires on proper techniques to maintain efficiency.

Implemented improvements to inefficient filing systems and procedures. Organized files regularly by removing outdated information for archival or disposal. Examined, categorized and sorted incoming documents for streamlined filing.