As a Problem Solver at Legion, I ensure that your freight arrives where it needs to be when it needs to be there, in one piece. Superior customer service is our priority, and we pride ourselves on attention to detail, efficient solutions, and 24/7 customer service. Job Responsibilities:- Work with shippers, carriers and dispatchers to plan and coordinate multiple pick-up and delivery schedules. - Track and report detailed shipment status of loads to each customer.- Resolve freight discrepancies and customer concerns in a timely manner - Maintain a positive and productive relationship with both customers and carriers. - Identify, contact, and negotiate pricing with qualified carriers. - Contact current and potential customers on a regular basis for new business opportunities. - Perform all freight services according to company and government regulations. - Post open loads to various boards in order to find the best value for customers.- Negotiate with carriers on price and pick-up/drop-off times for shipments. - Find new carriers to transport time sensitive freight.

PILOT, FLYING JGulfport, MSGeneral Manager Nov. 2010 – Oct. 2013-Managed a dispense rate of 1.8 million gallons of fuel a month-Implemented fuel theft procedures that were then enforced company-wide-Effectively managed 1.2 million dollar expense budget-Assisted Division Directors in four states during natural disasters, including managing own store during Hurricane Isaac.PILOT, FLYING JVarious US LocationsSpecial Project Team Lead Jan. 2010 – Nov. 2010-Lead a team of five in transitioning General Managers to implement new company policies and procedures-Assisted in researching data in areas of branding, pricing and merchandising for local competition-Integrated team members and instructed them on new usage of POS systems-Completed summary report after each transition to Division Director with status and recommendation on how to move forward with personnel.PILOT, FLYING JEaton, OHRestaurant General Manager/General Manager June 2005 – Aug. 2010-Safely prepared food with sales exceeding $900k while maintaining a 70% profit margin-Fast tracked to general manager position and attended a promotable general manager course-Integrated team members and instructed them on new usage of POS systems.