Manager
CurrentI hire, train, and supervise employees (including disciplining and terminating if needed) to work in a busy, fast-causal restaurant environment that serves guests in-store and out-of-store catering all while providing exceptional guest service. I oversee the day-to-day operations of the store which includes opening and closing, making bank deposits, scheduling staff, and resolving any problems or complaints that may arise. When a company or person orders a large catering order, I will oversee the process, from the initial phone call, to promoting any upsells, payment, preparing the order, delivery, and setup. I will also make follow up calls to make sure everything was satisfactory