Senior Manager of Accounts and Special Projects

• Provide UI/UX, usability, and content marketing consultation for Emergency University’s online training programs and corporate website. • Co-produced video production training modules for online programs. • Ensured customers maintained AED Program Compliance with structure and disciplined protocols. • Performed competitive analysis of AED management programs to continue EU’s sustainable advantage and value proposition. • Co-Developed marketing and sales strategy for company’s social media initiative

Customer Support and Logistics: • Customer service for entire product line of Emergency University offerings. • Led the tech support group for customer related technology issues. • Led QA testing for new releases of smartphone applications and new training products. • Led the UI/UX development of EU’s first aid and emergency response program which included smartphone application and integration with back-end Learning Management System (LMS). • Managed the ordering of material for first aid cabinets, AEDs and accessories. • Led the AED maintenance team to ensure all clients stay current with their monthly maintenance accessory checks, which includes restocking first aid cabinets and updating customer’s equipment through EU’s LMS. Co-Authored Whitepapers, "A Tale of Three Profiles", "Preventing School Shootings"

USA Rugby Team 7's and 15's 2009 - Bronze Medal in 15's2013 - Gold Medal in 7's, Bronze Medal 15's2017 - Gold Medal in 15's

- Bachelor of Science Degree- American Studies - Collegiate Rugby Athlete, Multi National Championship Winner