- Schedules and conducts counseling and advisement sessions for military members, spouses, dependents, and DOD civilians daily. Provides customers with advisement and instruction related to post-secondary education programs, to include financial aid. - Facilitates education transition program, assisting military members as they transition out of military service and into higher education and civilian career paths. - Assists with training of new employees, helping them quickly gain proficiency in new tasks.- Provides exceptional customer service and is often lauded through interactive customer service feedback system. - Provides 100+ professional briefings annually in a variety of venues both in and outside of primary duty location for groups of individuals, ranging from less than 10 to 100+. - Conducts professional research relating to post-secondary education, military regulations, and other subject areas pertinent to customer needs. Distills information and drafts professional communication as necessary. - Excels at both oral and written communication, understanding well the importance of interpersonal interaction and non-verbal communication as it relates to customer service and team synergy. - Consults with outside organizations to coordinate outreach efforts that expand upon existing education information efforts. - Manages $100,000+ worth of information technology assets as information technology equipment custodian. Maintains 100% accountability of assets with 0 discrepancies noted in annual inspection.

- Volunteered approximately 140 hrs for local school Free and Reduced Lunch Program application processing- Co-facilitated Kinetic Kids after school mentorship program. Assisted with lesson plan development and delivery. - Volunteer education services specialist. Provided excellent customer service and delivered tuition assistance briefings. Volunteered approximately 15-20 hrs per week over a period of 18 months. - Student; UCLA Extension College Counseling Certificate program. Completed entire program, to include practicum, in 7 months.

- Management of household finances- Child care/Tutoring- Scheduled and kept various appointments- Purchased groceries and prepared all daily meals- Volunteered approximately 170 hrs teaching youth Jiu Jitsu- 3/4 time college student Spring 2011 through Spring 2014--received Bachelor's in Applied Science May 2014--Graduated with honors--3.6 Cumulative GPA

- Management of household finances- Child care/Tutoring- Scheduled and kept various appointments- Purchased groceries and prepared all daily meals- Part-time college student Spring 2010 through Spring 2011

- Installed, repaired, and/or modified various home finishing products such as cabinets, windows, doors, siding, gutter, and insulation- Maintained equipment and kept work areas clean and free of safety hazards- Quickly learned to perform all related duties and responsibilities despite having little to no previous experience--highly flexible, able to learn new tasks outside of primary duties quickly and efficiently- Continually sought process improvement and waste reduction--efforts contributed to consistent profit margins greater than 20%

- Performed organizational-level maintenance on aircraft engines and secondary power systems- Ensured compliance with applicable safety directives and technical data--always received flawless scores during quality assurance evaluations- Provided training for personnel in upgrade and on-the-job training to include: technical data study sessions, hands-on removal and installation practice on cannibalism status aircraft, and personal auditing of trainee records to ensure timely skill upgrade progression was achieved- Researched and input historical data in maintenance forms and in the graphical user interface system- Directly supervised three subordinates to include: training, counseling, recommendation for disciplinary action, auditing of training records and progress, and completion of performance reportsAccomplishments- Basic Military Training honor graduate- Technical Training distinguished graduate- Airman Leadership School distinguished graduate