Customer-centred and solutions focused, I draw on my extensive experience in sales for the timber milling and manufacturing industry to connect New Zealand architects, builders, and timber merchants with engineered structural timber products that support a strong, smart, and sustainable build. My career has spanned two decades and two continents, but my two constants have been my appreciation for timber’s strength, durability, and versatility as a building material; and my commitment to customer service excellence. As the Prolam Account Manager for Auckland, Northland, and Waikato, I’m dedicated to making sure our customers experience outstanding service at every step – from product specification and order placement to installation and after sales support. BUSINESS DEVELOPMENT AND GROWTH The Prolam Sales Team plays a pivotal role in introducing Prolam’s innovative products to the market and supporting Prolam’s year-on-year growth as a leading provider of quality building products for the New Zealand industry, now and into the future. A keen eye for marketing opportunities and a sharp focus on the win-win has been core to my success in sales and business development. As the national Sales Manager for Sappi Southern Africa, I played a pivotal role in turning the business around in a declining market. One of my proudest professional achievements, my ability to tap into what mattered the most to our customers, analyse our product and service offering, and drive the operational changes required to deliver what our customers needed, re-captured and cemented our position in the domestic and export market. 100% RELATIONSHIP FOCUSED My focus – always – is on building strong, long-term relationships by listening and responding to my customers’ needs, providing timely, honest, and straightforward advice and clear product information. I want my customers to buy from me today and tomorrow, based on their trust in me and the products I sell to support them and their business or project to succeed. When I’m not on the road for work, meeting with architects, builders and merchants or catching up with the team at the Prolam HQ in Motueka, I spend my time with my family exploring our new and incredibly beautiful country of New Zealand - hiking (or tramping as the Kiwis call it), fishing and enjoying the beach. Send me a message or phone 03 526 7436 to find out more about our glulam timber solutions or enquire about wholesale and retail opportunities.