Jared Donham Email & Phone Number

Lawrenceville, Ga, Us

Atlanta, Ga

• Collaborative digital anesthesia form development, testing and deployment• Assess both business and technical requirements for new and existing clients• Adherence to strict HIPAA and facility practices when implementing and providing support• Develop materials for educating users how to navigate proprietary software• Direct customer interfacing to develop strong, lasting relationships and consumer confidence• Full array of office management duties, time keeping and cost reporting responsibilities• Staging, testing, implementation, and support throughout the entire HLM process

Atlanta, Ga

• Developed a unique brand out of college, working as a graphics and design contractor• Generate instructional content for menus and owner/user manual designs• SEO article and content development to improve web traffic and visibility• Bookkeeping, clerical duties and payroll• Custom furniture and art restoration, antiquing, repairs

Lake Lanier, Ga

• Staffed and developed a team of over forty-five servers, bartenders, hosts, and support personnel.• Managed the transition process to a new file server system with Retail Data Systems and Aloha POS • Developed strategies to make processes more repeatable, capture growth centers and identify shrinkage • Booking negotiations with band and event managers to produce weekly live entertainment• Helped reduce theft by training managers to identify potential areas of susceptibility and how to respond

• Regular executive level guest relations and interaction at Grace 17.20• Utilized and trained others using the HotSauce Point of Sale System• Performed several back office computer upgrades and provided troubleshooting assistance• Built personal computers for private customers and low income families• Developed logos, creation and editing of video for parties, weddings, birthdays etc.• Worked with non-profit organizations to develop programs for community children

• Annual sales of approximately $3 - 4 million• Micros System POS troubleshooting and back office maintenance• Schedule preparation, input and labor control• Cash handling, safe balancing, depositing and reporting duties• Training and post training responsibilities for a service staff of 30+• Regular sales, leadership and compliance meetings• Moved to new store locations as the brand developed in order to assist with staff development• Training program development and implementation• Interviewing, screening and testing candidates for employment

Marietta, Westminster, Duluth

• Wrote schedules and maintained payroll budget restrictions• Managed a staff of approximately 30 during daily operation• Assisted in developing and rolling out new company wide training programs• Weekly event staffing and coordination meetings with department heads and sales team personnel• Conducted weekly classroom style training sessions for 5 - 15 new employees• Post training, leadership training and progression validation for shift leaders and assistant DH's• Completed management training programs in several stores• Worked with in-house technicians to operate AV equipment during scheduled events• Elected to travel to new store opening locations to ensure the continued consistency of the brand• Assisted with the final stages opening the Westminster, Colorado and Gwinnett, Georgia locations• Screening, hiring and developing new store opening staffs of 350+ employees