- Primary owner of variable compensation plan design and execution @ ~1:150 revenue employee ratio- Drove annual compensation plan refresh projects for multiple teams while working in close collaboration w/ executive finance and sales leadership, and other revenue position leaders. Focused on aligning proper targets to functions and simplifying historically complex and misaligned incentive structures- Main driver of setting sales quotas to ensure that expected sales production would provide coverage of the company's financial revenue targets while remaining realistically achievable stretch targets- Completed analytical project allowing us to set sales quotas for the business at the beginning of the year rather than the long standing practice of evaluating/adjusting targets quarterly- Completed implementation of CaptivateIQ commissions platform for Sales and SDR/BDR roles. Since, have consistently prioritized improving rep experience w/ calculation adjustments to improve accuracy, statement design improvements to increase visibility, etc.

- Owned Sales Compensation end-to-end from benchmarking compensation bands, new hire and refresh equity grants, Radford compensation surveys, timely payout of commissions and bonuses, plan build/rebuilds, etc. - Owned process of calculating and validating Sales and Customer Success variable payouts (~1:550 ratio)- Developed and iterated upon a multitude of different variable comp plans for all levels of Sales and CS, from entry level IC to Executive, direct and indirect sales, revenue based and non-revenue based roles.- Implemented CaptivateIQ to provide earnings visibility to vast majority of variable payees- Centralized internal documentation of incentive plans- Assisted building career path and promotion criteria for sales roles

- Responsible for working in conjunction with multiple client’s business and technical teams to properly migrate data from their previous property management software to Entrata Core; often working with multiple client and international teams simultaneously to meet deadlines.- Consulting client's on best practices and standard procedures to mitigate risk of delays and ensure a positive, world class implementation experience- Becoming an SME on all types of Migrations from CSV imports to Internal and External Utilities.- Participated as an active member of a small project team that rebuilt multiple migration documents from the ground up to ensure that migration project stakeholders are informed, included, and that a standard format was introduced- Improved existing reporting procedures to produce a singular clean reporting data set that is fed from multiple sources.- Executed multiple internal projects from planning to completion following a SCRUM framework to accomplish larger amounts of work in shorter amounts of time.

- Oversee the day to day activities of a team of Pricing Coordinators- Leading, motivating, training, delegating, innovating in all aspects of our work- Collect, organize, track, and regularly present complex team performance metrics in a way that is easy to understand- Developed process mapping of Swire's Pricing Processes to allow for smooth and rapid implementation of robotic workforce opportunities (RPA)- Introduced Smartsheets to the Pricing team workflow in order to streamline efforts and communication- Ensure that all work is completed timely, accurately, and in accordance with company policy and Anti-Trust law and regulations- Discover and implement ways to increase departmental efficiencies, accuracy, and accountability using tools such as Excel, VBA Macros, Power BI reporting, Smartsheets, and RPA- Continuance of Pricing Analyst responsibilities

* Find ways to make the job duties of our Pricing Coordinators EASIER, FASTER, and MORE ACCURATE *- VBA Coding: wrote and distributed time saving macros to the Pricing Team. Saved on average 10 hours weekly team-wide by automating invoice correction process- Excel Lookup Docs and Templates: Created templates for daily tasks with many variables, such as converting customer and product data from old software language to matches in our new software's language. Saved on average 10-12 hours weekly team-wide by automating data lookups, and providing mass pricing load templates- Ensured personal efficiency using macros and templates to populate mass pricing load files to be pushed into SAP via WinShuttle- Loaded annual baseline pricing for all distribution channels in all Swire Coca-Cola territory ranging from the Pacific Northwest, to Western Nebraska, to the Southern Arizona-Mexico border- Developed weekly, monthly, and semi-annual Power BI and Excel reports using queried internal data for organizational management to account for individual, team, and department performance indicators- Created training documentation on processes already in place and made recommendations for improvement and implementation of best practices

Responsible for controlling current and future promotions for all Coca-Cola, Dr. Pepper, and Monster products distributed by Swire Coca-Cola USA.

Providing quality customer and technical support for an ever growing customer base loyal to a leader in the crafting industry. Time here has brought an in depth knowledge of hardware, firmware, and software communication and functionality. We experienced constant daily contact with hundreds of customers every day with a wide variety of issues and temperaments. After some time I earned the role of Support Department Trainer. Responsibilities included developing and delivering continuing and new-hire training on all support representative responsibilities. Responsible for tracking and analyzing rep performance and developing a support performance analytics platform.