Jared E. Email & Phone Number

Clarksburg, Wv, Us

Bridgeport, West Virginia, United States

• Responsible for daily operations in collaboration with Credit Karma, managing diverse member account responsibilities including account closures, money transfers, investigations, document verification, and check issuance.• Ensure validation of member information and identity, maintaining effective communication with Credit Karma Member Support through Salesforce. Addressed issues such as fraud alerts, negative balances, KYC compliance, and account closures.• Manage Salesforce cases and reports for bulk account closures, providing proficient live support in the call center for 6 months, addressing member inquiries and account issues.• Collaborate with management to streamline workflows and automate processes for operational efficiency.• Utilize Excel, Smartsheet’s, and Microsoft Office for data analysis and resolution development.• Conducted training for new team members and executed various account maintenance tasks.• Detect and addressed fraud cases, ensuring member account security.• Generated PDF documents, including bank verifications and statements, and issued cashier's checks when needed.• Proactively managed member complaints, ensuring prompt and effective resolutions.• Complete accounting tasks related to check issuance and stop payments.

Bridegport, Wv

Responsible for warehouse duties including: the physical loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling and etc. in a safe and efficient manner.

Fairmont, West Virginia, United States

Responsible for identifying clients' needs and locating products that meet those requirements. This role has a sales focus that involves building long-lasting relationships with clients, providing exceptional service, and ensuring all client goals and needs are met.

Export, Pennsylvania, United States

Prepared and assembled products to be shipped out of the facility.Stocked work station for crew.Worked on team projects with associates to assemble products and complete daily tasks.

Clarksburg, West Virginia, United States

Completed sales on floor and helped customers with finding products.Stocked, cleaned, and maintained store appearance.Traveled with regional managers to New York to open a new store and train new employees.Communicated with management to ensure proficient work.Awarded "Employee of the Month" on 3 occasions.

Bachelor Of Business Administration, Business Management - Emphasis In Human Resource Management, Graduate

Education record

Education record