In 2022, I earned a promotion after my tenure as the Senior Director of Data Services, where I successfully led a team of 8 direct reports and 80 indirect reports. In my expanded role, I now support development operations applications and oversee outbound feeds to 982 customers across 143 countries. Additionally, I manage a $4.4M operational budget for 3 cross-functional departments, ensuring both fiscal responsibility and operational excellence.➥Leads a wide array of data services and technical project and program management activities, improving data processing and reporting capabilities while supporting organizational growth.➥Translates business goals into comprehensive technology strategies, roadmaps, and frameworks that align with the overall mission.➥Drives continuous technology improvements, boosting operational efficiency, enhancing scalability, and increasing alignment between technological advancements and organizational objectives.➥Develops, implements, articulates, and consistently improves strategies across various critical functions, including Data Services (DBA, ETL, BI, Data Modeling), PMO, Procurement, and IT Finance, ensuring all departments work towards a cohesive and unified vision.➥Advocates for innovation by spearheading the upgrade of Cognos, the first major enhancement since 2012.➥Directed the modernization of EDI and ACI connection platforms, along with database and reporting capabilities, to enhance efficiency and scalability.

Spearhead a broad range of data services and related technical project and program management activities. Lead, develop, and mentor a cross-functional team spanning multiple areas of disciplines and consistently delivering excellence. Set, implement, communicate, evaluate, and continuously improve strategy spanning Data Services (DBA, ETL, BI, Data Modeling) and additional PMO, Procurement, and IT Finance functions. · Manage a 4.4 million dollar operational budget across 3 departments.· Built a 24-month roadmap to enable the delivery of reporting and analytics for internal and external use.· Successfully lead a project to upgrade Cognos 8 to Cognos 11.1.6 which was the first upgrade since 2012.· Oversee 3 manage-service agreements with 3 separate partners for support.· Delivered a near real-time data processing effort for reporting for internal and external use.· Represent departments in weekly CIO council meetings. · Designed PMO rules on when Agile or Waterfall models should be used in projects.

Responsible for the successful delivery of all business intelligence and data warehousing projects/solutions. In this capacity, I lead a team of onshore and offshore developers, architects, and business analysts that manage both our internal and external platforms.Achievements:Designed and execute the overall data warehouse, data management, and reporting strategy.Leaded a team that delivers an overall reporting platform to 26 large retail clients using Microstrategy, Business Objects, and Tableau.Coordinated and implement business strategies for internal and external clients.Spearheaded the corporate MDM solution and process.Leaded the design and build out the new analytics platform on to eBay’s Teradata and DW.Managed projects up to $5 million and balance an annual operating budget of $2.4 million.Reviewed and work with legal and the executive team to get approval of consulting SOWs.Approved all technical designs for the reporting and data warehouses. Migrated enterprise data warehouse and analytical reporting environments from Teradata to Azure SQL Server 2014 and QlikView/Sense.Mentored team members on best practices.

Lead a team of developers in support of enhancements to existing interfaces, reports, and new development projects. Present to client leadership on resource management reporting, along with data management ETL/BI changes for approval. Define the overall architectural approach of business intelligence projects and ensure the technical design have met the business requirements.

Provided leadership to team of six developers in operational support of existing interfaces, reports, and new development projects. Presented to client leadership on resource management reporting, along with data management ETL/BI changes for approval. Defined the architectural approach for data integration projects and ensured the interface met business requirements.

Provided leadership to team of five developers in operational support of existing interfaces, reports and new development projects. Engaged senior leadership on resource management reporting, along with data management ETL/BI changes to change management committee. Collaborated with Project and QA managers on scheduling to ensure timely project delivery. Provide superior customer service through management of 24/7 on-call production support schedule. Ensure data quality through verification program of data warehouse and ETL loads.

Mentored colleagues in Informatica Development and Administration. Partnered with clients to effective communication and implementation of recommendations and change management. Established detailed process flow designs and Standard Operating Procedures to drive process improvement. Oversaw all ETL code reviews for Informatica objects, PL/SQL, Korn shell and SAS scripts. Ensured effective transformation from source to target in partnership with data stewards and IT staff. Managed documentation for all Informatica processes in addition to development of error handling strategy for ETL team.

Partnered with clients to effective communication and implementation of recommendations and change management. Established detailed process flow designs and Standard Operating Procedures to drive process improvement. Oversaw all ETL code reviews for Informatica objects, PL/SQL, Korn shell and SAS scripts. Ensured effective transformation from source to target in partnership with data stewards and IT staff. Managed documentation for all Informatica processes in addition to development of error handling.