- Onboarded clients and efficiently managed all stages of implementation for A2Z's cloud-based expo, conference, and meeting management technology solutions- Coordinated with internal & external stakeholders to create detailed project plans, ensure milestones are met, and changes in scope are properly documented & approved- Conducted end-user training on A2Z's content management system, database administration, and web server configuration

- Acted as client-facing project manager to keep projects on schedule, ensure milestones are met, and changes in project scope are documented, communicated, and approved by all key stakeholders- Worked alongside Product Manager to run stand-ups, plan sprints, write user stories, and groom ticket backlog- Played pivotal role in designing A2Z's "MyEventPlan" mobile application, which holds a 4.5 star rating from 2,000+users on the App Store, and 75k+ lifetime downloads between the App Store & Google Play- Led kick-offs & demos/presentations to advise clients and stakeholders on how to align business objectives with Personify's software

- Acted as client-facing project manager to keep projects on schedule, ensure milestones are met, and changes in schedule or project scope are documented, communicated, and approved by all key stakeholders- Set up, configured, and provided client support for all aspects of ChirpE Premium, MyEventPlan & Pixe Social/ChirpE Photo Booth mobile solutions- Played pivotal role alongside Product Owner to design & roll out A2Z’s multi-event container app solution

- Acted as client-facing project manager for Pixe Social/ChirpE Photo Booth mobile applications- Maintained strategic client relationships and support, including 24/7 technical support- Configured & QA'd client mobile apps alongside Project Manager

- Set up & configured all aspects of A2Z event systems with guidance from the Project Manager- Troubleshooted and investigated technical issues