Working specifically with Cardiology, Vascular, Pulmonology, Gastroenterology, ENT/Otolaryngology, and Rheumatology with high customized and enhanced solutionsNavigating a changing environment as acquired team is brought into the larger NextGen Healthcare FamilyAssisting practices achieve their revenue goals through presenting RCM solutionsBuilding pipeline through cold outreach, Salesloft cadences, and partnering with SDR teamsAttended trade-shows of all sizes to drive demand generation and increase brand awarenessSucceeded and performed through the "take-private" when NextGen Healthcare was acquired by Thoma Bravo

Worked directly with small medical private practice to improve their current technology solutions and solve workflow problemsAssisted both current clients and potential new clients to expand the capabilities of their EHR software and fit prospects with a more comprehensive solutionLeveraged opportunities with managed services such as Revenue Cycle Management and Chronic Care Management to help practices improve financial outcomes and patient outcomesActed as a trusted advisor for small independent ambulatory practices facing complex business and technology related problems presented by major external challenges including the COVID-19 PandemicManaged a large book of business with a variety of specialties that presented unique challenges and required unique solutionsAchieved President's Club by prioritizing clients and driving fully integrated solutions

Generated outbound leads by contacting employers with greater than 1,000 employees and potential re-sellers directly.Generated lists of contacts using ZoomInfo based on target regions or industries.Completed administrative sales duties including developing pricing proposals, responding to inbound lead inquires, and analyzing/summarizing inbound RFP's and RFI's.Assisted with preparation for finalist sales presentations and onsite sales presentations.Involved in creative marketing duties including email campaigns and custom demo preparation for prospects.Worked closely with both Co-Founders of Sonic Boom to develop pipeline strategy and responsibilities for the Sales Development Representative role.

Generated leads using outbound phone calls, emails, and text messages to private ambulatory practices across the United States.Generated leads from several sources, including specialty specific lists, internet searches, and reanimation of dead leads.Used Salesforce to track activity on leads and generate opportunitiesQualified leads to ensure they were a good fitStayed up to date with industry news and used this information to help with lead generationAttended training for lead generation and sales tactics

Supported the group around data analysis. Created analysis of state and internal hospital data using Microsoft Excel and Microsoft Access to help construct business plans, evaluate hospital partnerships, and make future business decisions.Used Tableau to analyze referral data from Maryland to make strategic decisions about new ambulatory service center.Worked extensively with CPT, ICD-10/ICD-9, and APRDRG codes to classify patient encounters and develop market data. Implemented a Physician Assistant billing model and support business planning for a Total Joint Surgery Program. Developed competitive profiles for nearby hospitals and possible partnerships for Johns Hopkins.

Worked for Dr. Miho Tanaka in the Women's Sports Medicine Program at Johns Hopkins School of Medicine. Worked with minimal supervisionResponsible for measuring, downloading, and transfering MRI and CT images of knees with patellar instability.Responsible for data entry, data analysis, presentation, abstract and manuscript writing for clinical research around disordered eating, knowledge around ACL injury prevention programs, and knee pain in pregnant women. Research was selected to be presented at the American Medical Society for Sports Medicine annual meeting.

Directly involved in student-athlete personal and athletic development, including coaching and mentor-ship.Responsible for recruiting potential student athletes with tours with families, email contact, and prospect days.Created promotional material for the team brand. Organized a "Takedown of the Week" promotional campaign.

Focus on quality customer service. Responsible for managing patron conflicts and supervising all student workers. Responsible for managing patron complaints and disputes, opening/closing, and responding to any injury in the building.

Responsible for monitoring the weight room, equipment room, the front desk. Focus on quality customer service, as well as organizational and time management skills.

Responsible for giving tours to groups ranging from 5 to 50 people, from all over the world, and required a certain amount of cultural sensitivity. Answered personal questions about my undergraduate experience, as well as questions about the university as a whole.

Responsible for an integral step in the production process that involved working with several classes of hazardous chemicals and data-analysis to ensure quality of the product. Developed a proposal for streamlining a part of the production process to decrease human error and optimize resources.