Jared Francais Email & Phone Number

Warman, Sk, Ca

- Collaborates with the ERP Program team and the Information Technology division to prepare for, plan and implement system and business process changes.- Participates in ERP Program activities related to the Information Technology functional area and meet commitments in a timely manner- Leads team members through issues encountered in the design and implementation of solutions.- Communicates to develop client “buy in” and support, implementation strategies, formulate project plans and address specific issues that may arise during implementation or as part of ongoing support of applications in the production environment.- Identifies project risks and communicates credible scenarios/feasibility issues. - Leads team members on data analysis and integration of applications.- Assists with the development of project scope, budget and priorities- Ensures efficiency, quality, and consistency by aligning team with standards for development tools, platforms, methodology and controls. - Promotes and supports the ERP Program across the organization and working with others to accomplish ERP goals.- Establishes end to end business processes that impact multiple divisions in establishing standard business process.- Collaborates effectively with internal and external stakeholders to determine and deliver recommendations and decisions within their program role.- Leads the development of policies and procedures specific to the ERP project for of the organization by way of systems that will improve the overall operation and effectiveness of the organization.- Acts as the definitive source of knowledge, technique, or expertise in the area of Information Technology and acts as ambassador for their knowledge area.- Collaborates with experts to support organizational change management and communications impacting their portfolios.- Supports the development and coordinates user training and required materials.

Saskatoon, Sk

- Consulting with the ERP project team, sustainment teams, and stakeholders across the organization to determine technical change, ERP role security, and release process requirements- Assists with the development, revision and adoption of an integrated ERP release management, security management and change management standard, governance procedures, and documentation conventions. - Supports the Fusion Project Management Officer (PMO) with the prioritization of defect resolutions, feature requests and enhancements- Coordinate efforts for moving ERP configuration through approval, configuration, testing and production- Patch management of our SAP environments- Functioned as the Cutover Lead for our Fusion 2.0a SAP implementation project- Collaborate with our IT business partners and sit as a voting member on the IT Change Advisory Board

Saskatoon, Sk

- Coordinates and oversees the configuration management system to deliver remote control, security updates, software distribution, operating system deployment, and inventory reporting - Consults with Technology, Application and Business unit teams to ensure application installation requirements are collected, and the appropriate software packaging, delivery methods and processes are followed.- Develop roadmaps and strategies to support our service delivery model- Queue management to ensure optimal customer service experience- Prepares monitoring and trend analysis reports and maintains effective accessibility to documentation- Evaluates computer resource usage and performance and makes recommendations regarding future hardware and software requirements.- Interacts with vendor and other support staff to determine and resolve hardware and software issues.- Prepares proposals and recommendations for management action.- Assists with the development, improvement and implementation of computing services policies, procedures, and standards.- Maintains knowledge of advancements as they pertain to current and future departmental and corporate IT requirements.- voting member on the Change Advisory Board- Facilitate team meetings and 1 on 1s- Identify and evaluate training materials and opportunities- Supervises, train and provide mentorship to staff as required- Champion of our Values and Mission Statement- Performs project roles as assigned.Technologies used: Red Hat Enterprise Linux, Red Hat Satellite, Microsoft Windows Server 2012/2018 standalone and clustered, MySQL database, F5 load balancer and web application firewall, Microsoft Azure, Amazon Web Services, VMware, Varnish cache, Drupal, Capistrano, GitHub, ApacheAwards and Accreditations: Achieving IT Excellence workshop, Reconciliation Ambassador Program

Saskatchewan, Canada

- manage the corporate suite of Red Hat Enterprise Linux systems- configure and maintain our highly available LAMP website environments including a development and staging system.- document and test fail-over/disaster recovery scenarios- deploy iterations of website development through each environment- recommend, implement and manage various systems contributing to the highly available website infrastructure, such as web application firewall and web load balancing- work with the cloud team to assist in migrating systems to various cloud providers, as well as make recommendations on cloud viability of current and future systems- create processes to ensure consistent deployment of service and continually evaluate for opportunities to improve and automate- maintain current knowledge of technological advancements as they pertain to departmental and corporate requirements, and future opportunities- interact with vendor support staff and other staff to facilitate hardware and software problem resolution- provide technical guidance, assistance and training, as requiredTechnologies used: Red Hat Enterprise Linux, Red Hat Satellite, Microsoft Windows Server 2012/2018 standalone and clustered, MySQL database, F5 load balancer and web application firewall, Microsoft Azure, Amazon Web Services, VMware, Varnish cache, Drupal, Capistrano, GitHub, ApacheAwards and Accreditations: Achieving IT Excellence workshop, Pathway to Reconciliation courseware

Saskatoon, Sk

- Implement and administer corporate delivery of new applications, desktop suites and operating system upgrades- consult with departments to determine application roll-out requirements, and present recommendations on how to address these needs- evaluate resource use and performance, and make recommendations regarding future hardware and software requirements- maintain current knowledge of technological advancements as they pertain to departmental/corporate requirements and future opportunities- interact with vendor support staff to facilitate hardware and software problem resolution- provide technical guidance, assistance and training, as required Technologies used: Microsoft Windows XP, 2000, 2003, Vista, 7, NT, Unix/Linux, Mac OS X and other legacy operating systems, AdminStudio/InstallShield, Visual Basic, Powershell, AutoIt scripting, Microsoft Access, XMLAwards and Accreditations: HDI Desktop Support Technician certification, Administrating Microsoft SCCM 2012

- configuration and management of corporate email, website, storage - online store with payment processing and product fulfillment- writing online copy for reviews and impressions- manage vendor relationships- introduce and mentor people into the wet shaving hobby

Warman, Sk

- configuration and management of corporate email, website, storage and internal network- website development and hosting for our corporate clients- continually evaluate new technologies for efficiencies and improvements- advisor for all things technology relatedTechnologies used: WHM/cPanel, WordPress, Adobe Photoshop, G Suite, PHP, XML, JSON, MySQL, Asterisk PBX, unRAID Linux, Red Hat Enterprise Linux, Microsoft Windows 10, macOS, KVM/QEMU, Docker, OpenVPN, iOS, Microsoft Office, Let’s Encrypt, NGINX, Apache, Woocommerce, StripeAwards and Accreditations: Warman and Martensville Business Excellence Award in Customer Service, member of the Prairie Sky Chamber of Commerce

Warman, Sk

- one of the charter members of the Warman Chamber of Commerce- elected to sit on the board of directors

- Provide network maintenance and support, including servers, workstations, email systems, faxing capabilities, user management, and security- Install, configure, maintain, support, and test hardware, software, and peripherals- Implement, test, and verify data integrity procedures, including backup and restore, as well as regular equipment fail-over testing- Provide help-desk support and end-user training, including remote users- Develop custom software solutions for integration of insurance related software and automation of insurance related tasks- Research and develop new technologies and products- Documentation and process development Technologies used: Microsoft Windows XP, 2000, 2003, Vista, 7, NT, Unix/Linux, Mac OS X and other legacy operating systems, Microsoft Office, Visual Basic, PowerShell, Microsoft Access, XML, JavaScript, Adobe Acrobat, Mi-Forms, Active Directory, Oracle, VMware, Symantec Backup, Symantec email gateway, Joomla, Apache, PHP

- involved in concept and architectural design of websites, portals, intranets, extranets, and network related applications- specialized knowledge in user interface design, e-commerce implementations, security and encryption solutions, and cross browser compatibility- performed the role of technical architect- provided mentoring and programming assistance to new and current employees- job duties also included systems analysis, design, development, testing, quality assurance, and documentation of projects, as well as providing phone support and training to clients Technologies used: Perl, JavaScript, HTML, Microsoft Access, ColdFusion, Delphi, Oracle, Visual Basic, and MySql

Organizational Leadership

Diploma, Computer Technology/Computer Systems Technology

- course involved computer programming, computer networking, database systems, and other computer related subjects - the Computer Systems.