Jared Gomez Email & Phone Number

Houston, Texas, United States

Sugar Land, Texas, United States

Promoted to Collections Supervisor in under a year due to significant accomplishments related toreducing overall DSO and moving accounts out of Bad Debt and proactively working to keep accountscurrent. Prepared Weekly AR Reports for management. Ensured Compliance under SOX control. Prepared and presented Report to management on performance of collectors Coordinated weekly conferences with operations and high level VP's on AR, whilst highlightingsuccessful accomplishments of the team. Resolved AR and service issues with customers and operation partners. Supervised collections team of 15 employees, and resolved work related issues. Managed and improved a customized collections system, in regards to tracking, documenting andscheduling of AR that incorporated over 13,000 accounts. Responsible for maintaining strategic accounts in excess of $150 million.

Houston, Texas, United States

• Maintained a collection file, with aim to meet monthly personal and team gold • Contacted delinquent customer accounts with aim to cure account by either setting paymentarrangements, payment in full, or utilizing assistance tools. • Responsible for daily reports on collector statistics, disseminated to collection team. • Contacted insurance carriers for verification of coverage.

Houston, Texas, United States

• Generated collections calls to customer as needed regarding delinquent payments. • Partnered with AR specialists to resolve complex client issues. • Maintained weekly and monthly AR reports on delinquent accounts. • Set collection practices and improved process for project management. • Resolved invoice disputes.

Houston, Texas, United States

• Accountable for a single client account set, and meeting a monthly goal in regards to that client'sexpectations • Maintained a consistent record of meeting and exceeding that monthly goal • Responsible for handling and resolving patient accounts with hospitals to in regards to customerservice and/or payment and insurance disputes • Responsible for meeting HIPPA guidelines and keeping in compliance with FDCPA laws • Effectively trained new hires and continued to monitor new hires to ensure quality standards aremaintained and enforced supplemental training, if necessary • Required and managed to meet and exceed call standard quality assurance grading