Provide oversight, guidance and direction to corporate and non-insurance operational areasEnsure the organization is in compliance with all applicable state and federal lawsEvaluate corporate operations to identify compliance risks and regulatory issues. Develop and coordinate required regulatory activities of internal business partners. Provide compliance analysis and support for department and corporate projects

Assist management in the development of project objectives, requirements and benefits as projects are initiated.Identify project objectives and requirements and evaluate alternatives to present to managementIdentify potential project impacts and possible work aroundsActing liaison between assigned department/project and internal/external contactsProviding project status updates to upper managementEnsure successful completion of assigned task as well as delivery solutionsProvide expert advice, guidance and counsel to team members of one or more Business Transformation /IT related projects

Serves as a team leader representing the software certification and testing interests of one or more business units for medium to large projectsPrimary liaison between systems development teams, vendors and/or business customers. Assists management in identifying project objectives, validating detailed business/technical requirements and evaluating alternatives.Ensure test plans and scripts thoroughly support customer requirements and obtains customer approval on test plans, test script results and documents as necessary. Coordinates the work assignments, projects and tasks for a project team. Analyze documents and resolves problems found in testing. Assists Manager with the development and administration of quality control standards and test plans and maintains application documentationCreate project status reports and variance analysis and provides quality checkpoints to team members to assist in evaluating target objectives.

Analyze business requirements, identify test conditions and develops test cases with expected results that are approved by respective business units. Execute manual and automated test cases, validates results and provide accountability to business units for accuracy and thoroughness of system testing and software certification tasks. Coordinate functional testing efforts with project team and develop work plan estimates for moderately complex tasks to ensure work efforts are accomplished within time estimates. Identify and document defects in compliance with established procedures. Assist lead staff and/or management with the development of quality control standards and test plans.

Sold various types of insurance policies to individuals on behalf of AAA, including automobile & property & casualtyExplained features, advantages and disadvantages of various policies to promote sale of insurance plansCalculated premiums and establish payment methodPerformed administrative tasks, such as maintaining records and handling policy renewalsAcquired insurance producer license in eleven different states

• Developed lesson plans for a three week course for five to ten journalists on the advantages of the iPhoneo Demonstrated features and applications installed on the iPhone and educated on the benefits of applications available to increase productivityo After the course, journalists became more efficient and created a better product of work• Integrated all wireless devices to main servero Provided organization with the ability to monitor: usage, GPS tracking, wireless synchronization, and wireless digital uploads to the server• Addressed the organization’s wireless needs as well as additional product supporto After the analysis was completed the company procured a recurring 10% monthly savings and attained an Apple Corporate discount

Supervised and trained up to 5 new employees at a time (20 over all) which led to being appointed Lead Sales ConsultantAchieved and exceed sales goals which resulted in being recognized as the top sales consultant in the Metro Detroit MarketMaintained and established corporate accountsEarned the additional title of Business Care Specialist for recruiting more than seven business accounts within three monthsSelected by management to represent AT&T at corporate events to acquire new customers