Jared Hammack Email & Phone Number

Richmond, Virginia Area

Accolades include highest-ranking district sales specialist, with an average of 1.2 million dollars per year of custom order installed sales. Top 3 of 450 sales specialists in total regional sales volume, with an excess of 2 million dollars annually.Coordinate all aspects of customer experience and resolve customer concerns.Establish and cultivate extensive database of national and local accounts.Specialize in executing and supporting department sales of over 5 million… Show more Accolades include highest-ranking district sales specialist, with an average of 1.2 million dollars per year of custom order installed sales. Top 3 of 450 sales specialists in total regional sales volume, with an excess of 2 million dollars annually.Coordinate all aspects of customer experience and resolve customer concerns.Establish and cultivate extensive database of national and local accounts.Specialize in executing and supporting department sales of over 5 million annually. Show less

Managed the operations of the retention department of a large wireless carrier; coordinated the daily business of the call center, hired skilled associates, leveraged payroll, and exceeded target metrics. Constructed professional development workshops concentrating on delivering customer-focused experiences; reducing churn, active listening, quickly gaining rapport, overcoming objections and ways to increase average revenue per user.Achieved highest rate of one call resolution… Show more Managed the operations of the retention department of a large wireless carrier; coordinated the daily business of the call center, hired skilled associates, leveraged payroll, and exceeded target metrics. Constructed professional development workshops concentrating on delivering customer-focused experiences; reducing churn, active listening, quickly gaining rapport, overcoming objections and ways to increase average revenue per user.Achieved highest rate of one call resolution satisfaction, and cold call activation rates. Created custom programmed macros to reduce unnecessary downtime between calls and establish a better environment for customer interaction records. Show less