Jared Harrison Email & Phone Number

Regina, Saskatchewan, Canada

As an Operations Manager, I oversee the customer service and warehouse teams. I am responsible for ensuring a positive customer experience after the sale. This includes assisting customers with questions,concerns, returns,exchanges, refunds, warranty adjudication, and resolving escalated customer complaints. I am responsible for ensuring customer orders are prepared for pickup or delivery in a timely manner. I ensure timely flow from door to floor so that there are no empty spaces on the showroom. I ensure that the customer service and warehouse teams receive the training and ongoing support that they need and that the operations department is adequately staffed. In addition, I am responsible for controlling expenses, payroll management, inventory management, and store maintenance. I achieve this through analyzing and actioning various reports.

Regina, Saskatchewan, Canada

As a sales consultant, I built relationships with customers by helping them to find the right products for their needs. I explained the features/benefits of various furniture, appliances, and electronics. In addition to selling the product, I was responsible to add extended warranties to the order by explaining the features/benefits to the customer. I was also responsible for signing customers up for Brick financing cards, card insurance, and raising donations for Children's Miracle Network.

Regina, Saskatchewan, Canada

As a Personal Delivery Assistant at Save-On-Foods, I worked out of both Regina locations to deliver online orders to customers throughout the city. I started my day by printing off my route and confirmed orders list. Next, I verified each order and loaded them onto the delivery van. Then I went out on my route to make each delivery. At the customer’s residence/business, I confirmed the accuracy of the order with them, let them know about any substitutions, ensured the order was satisfactory, and took back any items that the customer no longer wanted.

Regina, Saskatchewan, Canada

As Store Manager, I was responsible for overall store operations. Duties included achieving sales targets, loss prevention, health and safety, inventory management, wage control, recruiting, training/scheduling of staff, visual merchandising, and resolution of customer/staff issues. I was also acting Store Manager for one month, so the store was under my direct leadership for five months. Under my leadership, the store achieved or surpassed sales targets in 3 out of 5 months.

Regina, Saskatchewan, Canada

As Assistant Store Manager, I was responsible for supporting the Store Manager in overall store operations. Many of my duties were the same as those I describe above for Store Manager, however, I was directly responsible for loss prevention. Under my leadership, shrink was successfully lowered from 1.36% to 0.56%.

Regina, Saskatchewan, Canada

As a Courier with Skip the Dishes, I fulfilled the pickup and delivery of food orders from the various restaurants on Skip’s network. I received customer orders through a courier app. I would pick up and verify the accuracy of the order, and then I delivered it to the customer, where I verified the order with them and ensured they were satisfied.

Regina, Saskatchewan, Canada

As a Customer Service Manager, I was responsible for supervision of the front – end. Duties involved training and supervising cashiers, courtesy desk associates, store standards associates, greeters, and self – checkout attendants. I scheduled breaks for the cashiers, assisted customers with inquiries, and resolved customer issues.

Regina, Saskatchewan, Canada

As a cashier, my duties involved scanning and bagging customers’ merchandise, selling product protection plans, processing Walmart Rewards Mastercard applications, and raising donations for charities that Walmart supports. During my time as a cashier, I was often in the top ten for the sale of product protection plans and in the raising of donations.

Regina, Saskatchewan, Canada

As a price checker, I was responsible for going into two drug stores and recording the prices on a variety of items. I filled out a spreadsheet with this information, and I then sent it to my supervisor in Winnipeg.

Bachelor Of Commerce - Bcom, Finance, 3.48 Gpa

General Education Diploma, High School