Jared Heller Email & Phone Number

Florence, New Jersey

Greater St. Louis Area

Greater St. Louis Area

-Worked on the Interactive Voice Response (IVR) System team to build predictive intent foundation for all calls coming into Express Scripts-Leveraged big data to create new predictive rules -Worked towards goal of increasing the number of automated calls within the IVR-Created database of Long Term Care Providers to more accurately identify those calls and improve the patient experience-Worked across teams to help identify pain points within various pharmacies and call centers across the company-Reported directly to senior management

Tel Aviv, Israel

-Designed and 3D printed a Basler camera holder in Solidworks for clinical trials. -Designed and 3D printed a holder for an optical iris and light spectrometer to allow for phantom gel cervix models to pass under for experimentation. -Designed and programmed a Table Top Polarization Difference Imaging setup in order to test the technology for potential use on next generation devices for the company. Involved designing in Solidworks and 3D printing the parts, basic electronics, and arduino and C# programming in Visual Studio.

Hauppauge, Long Island, New York

Worked as a manufacturing engineering intern. I documented production of power supplies to create simplified work instructions for mass production in their Mexico manufacturing plants. Wrote up engineering chance notices to correct and prevent further production mistakes and lower the amount of wasted materials throughout the factory.

Bachelor Of Science, Industrial Engineering

Activities and Societies: Purdue FIRST Programs, Alpha Epsilon Pi, Institute of Industrial Engineers

Education record

Activities and Societies: FIRST Robotics, Varsity Tennis Team, National Honor Society